Berrett Home Services

We schedule our service via Letha and I wish every over the phone experience was so pleasant. She’s friendly, thorough, and knowledgeable. Not sure if she is technically in sales, but this was the least pushy conversation I had all day so I booked with the Berrett while on the line - not my usual move as I typically review my options and think on it. I hope the service experience is as remarkable. Thank you Letha!

First interaction was with Lucy on the phone. She first provided me with a suggested solution, then went on to detail the services available. Lucy was professional, helpful and very pleasant to speak to. She relayed everything that was going to happen. The only breakdown was that I didn't get the 30 minute call saying I'm on my way, but that was no problem for me because I was expecting him at anytime. William, my technition was pleasant, courteous and helpful with explanations and suggestions. He was efficient and quick. I'd certainly have this company again, and hopefully get William as my service professional.

Did not call 30 min. before as stated. He called once he arrived to say he was at the house. Did not get rid of all nests, despite being told where they were. Left sprayed, knocked down hives on my front walkway and on the back patio, knowing we have a dog who goes out there. Also spotted an additional next today that was not treated and is alive and well. I have had to call and complain to request they send someone back out, but apparently this company only has ONE TECH for the whole area. The ONLY upside was that the tech was polite. I am not please at all.

Sharrah was awesome! She listened to my concerns and addressed them right away. Not only did she take care of my issues but will be following up personally to ensure everything was fixed. Thank you Sharrah, for giving Exceptional customer service!

Teagan with Berrett Pest Control was very knowledgeable and helpful. He was right on time to his appointment and gave us a thorough explanation and assessment of our home. We will definitely use them again.

Goos experience all around. Talked to someone to set up the appointment first. She was informative and made it a simple process. Kyle was able to answer any questions and walked us through what he was going to do when he got to the house. We will use them again for sure

We had William handle our pest control, and he was fantastic. He was kind, respectful, and professional throughout the whole process. He took the time to explain everything clearly and made sure we felt comfortable with the service. His helpful attitude and attention to detail gave us a lot of peace of mind. Highly recommend William if you’re looking for someone reliable and professional for pest control! We enjoyed him so much that I’d like to request him as our guy for future services!