MMPC

Great Response! We had a sudden infest of small unusual flies on our kitchen walls and ceiling and could not figure out what these list flies were. I took some pics and sent them in, and the next day I had an explanation and options for treatments! The Representative, Gen Tutor, replied very quickly and was comprehensive and informative! You just cant ask for better service! Thank you!

I was initially attracted to MMPC as I had learned from research that heat treatment is very effective in eradicating bed bugs. However, when MMPC recommended the heat treatment, Gen, a representative from the company, instructed me to empty the entire room completely. This entailed removing the bed, nightstand, dresser, everything from the room, even the carpet. When researching bed bug eradication by heat treatment, you will see that this is the exact opposite of what is recommended by professionals. Unfortunately, I followed these instructions. Ultimately, this cost me $2000 as I paid $800 for a company to remove the carpet and $1200 for a different company to re-install it, all of which was entirely unnecessary. I also paid over $3000 for removal of the furniture and personal belongings as well as Vikane treatment of the removed personal effects. Additionally, MMPC was going to charge $4000 to heat up an empty room! I pushed back on this, and instead of doing the heat treatment, Kevin decided that ULV and Wall Void treatment would be best. In layman’s terms, this is just chemical treatment. Chemical treatment takes a long time, requires at least two to three applications, and is not very effective in eradicating bed bugs from an apartment. I had reached out to MMPC specifically to avoid chemical treatment! As I had already invested time in removing the furniture, thinking that they would have better options available, I decided, against my better judgement, to just go forward with their recommendations. When I spoke to Gen to confirm the treatment, she informed me that they were only going to do treatment in the bedroom. However, when Rico showed up for the treatment, he said that he had been told by Gen to do a full apartment treatment. This wouldn’t have been that big of a deal, but the full apartment treatment means that they are spraying chemicals throughout the entire apartment. I had prepared for treatment in the bed room that had already been stripped of furniture and carpet, but I had not prepared for treatment in my living room and kitchen. As such, once Rico informed me of this, I was frantically scurrying around the kitchen trying to safeguard my vulnerable kitchen equipment to include my kettle, food and dishes that were out, and even my cat’s water bowl and feeder. The process was so disorienting that I thought I had poisoned my cat(!!) because I left out a feeder. When I talked to Gen the next day, she told me that all of this was a "Blessing in disguise." I do not think that being stressed out and calling hotlines with fears about poisoning your pet is a "Blessing in disguise." Overall, the bed bug issue spread anyway to the entire apartment, even after the first chemical application. Needless to say, I was super disappointed in this company, wasted over $1,000 in treatment, and I wasted over $6,000 total when you include removal and treatment of the furniture and replacement of the carpet. I would never use them again. I’ve been incredibly upset by their practices and am grateful that I was able to find a better, more effective company.

I am so grateful for the excellent services and resources that MMPC provides. Even though I no longer live in NYC, their team has helped me several times over the years through their pest ID service. Everyone I've ever interacted with at this company has been wonderful and knowledgable. Most recently, Arthur helped me with an ID of booklice. Arthur was incredibly kind and professional, and I really appreciated the clear, helpful information. I'll always highly recommend MMPC!

I had an exceptional experience with Derek from MMPC! He is incredibly helpful and knowledgeable, especially when it comes to dealing with German roaches. With over 25 years of experience in eco-friendly pest control, Derek really knows his stuff. He took the time to explain the pest management process and provided effective solutions that made a noticeable difference. I appreciate his commitment to environmentally friendly practices, and I felt confident in his expertise. If you're in need of pest control, I highly recommend Derek and MMPC!

Diego and Kenneth from M&M Pest Control were fantastic! Super thorough, professional, and really friendly — just genuinely nice guys with great energy. You can tell they care about their work and making sure everything is done right. They went above and beyond to explain everything and ensure our home was properly treated. I highly recommend M&M Pest Control — especially Diego and Kenneth — for anyone dealing with cockroach issues or any pest problem. Outstanding service all around!

We recently had a bee issue in our backyard, and it was starting to become a real concern for our family. Sam came by right away and was incredibly knowledgeable and professional. He took the time to explain what was happening, what needed to be done, and how to prevent the issue from getting worse. His calm and confident approach immediately put us at ease. The service was prompt, efficient, and handled with great care. We really appreciated how thorough Sam was in making sure everything was addressed properly. It’s not easy to find someone you can trust with these kinds of problems, but Sam went above and beyond our expectations. Thank you for the quick response and excellent service! We will definitely be using this company again in the future and highly recommend them to anyone dealing with a similar issue.

John from MMPC is very knowledgeable and professional. I saw online that the company does a FREE bug identification! It was a late Saturday afternoon when I reached out for help and John immediately returned my request! He asked me further questions and requested more pictures to be sure of identification. Great help!!