TDI Services

I have been using TDI for over a year and my lawn has not improved. As a matter of fact, it looks worse. I will not renew my contract after it expires. Update 6/23/2025: Thanks for your recommendations, however, this is the first time I heard of this recommendation from anyone on your team. The reasoning for this is apparent to me now, because your company does not offer the recommended services (I.e tree trimming, sodding).

Update: The grass at my home was brown and crunchy (dead) following treatment. TDI helped the situation by correcting a mechanical issue with their spreader and performing a core aeration. I'm seeing some green as recovery proceeds. I plan to post updated photos next week.

I had some remedial services that were needed to address a couple problems. The remediation for grubs and additional grass seed to cover thin/bare areas was timely and professionally handled within a few days of my call. Special thanks to manager, Michael for taking good care of me. He personally came over to spread the fescue seed and make sure I was happy!

After more than 10 years with TDI, I’ve seen a serious drop in quality since the company changed ownership. Services aren’t completed as promised, and I even caught a tech falsely claiming work was done, confirmed by my security cameras. Management said they’d follow up and send someone out. No one ever showed, and no one followed up. They used to be good, but the lack of accountability and declining service make it hard to recommend them anymore.

Part of me feels awful leaving this review, and part of me can't believe I've waited this long. We've been having issues with TDI all summer. This issues started with a tech that didn't show up on an appointment day (I thought it was due to rain) where I called a few days later to find out they'd cancelled my entire account. Most recently I had called because it had been over two weeks since our last spray and the weeds were only getting worse. I requested someone come back out. Never got a call or text to schedule, and when I followed up was told a tech had logged the house as sprayed this past Friday, which was impossible because the gate was locked. Our cameras confirmed this. I asked that day to speak to a manager or owner to sort it out and get the yard fixed but haven't heard back. I followed up today and was assured someone would reach out to me by the end of the day, but that never happened either. Yet each time they come I promptly get a call from someone trying to sell me additional services. Including one recently trying to convince me we needed liquid aeration, which is odd because a TDI employee a few times ago tried to tell me liquid aeration was a bad option. I just want my weeds gone! I'm not paying even more for pest control and aeration when they haven't done the most basic thing. **Edit** Michael-This reviews account is under my maiden name and our home account for TDI is under my married name. I have called TDI and spoken to someone who swore "we're sending the owner and manager a message and they'll call you back" for the last three business days. I will continue to await your call.

Joshua is our technician here in SE Huntsville. We really appreciate the communication with him. He explains everything he has done or what needs to be done. Our lawn is looking better. Thanks Joshua. It is a pleasure having you take care of our yard. If i could give you 10 stars I would.

Our backyard has never looked so bad. My wife works from home and always knew when Jimmie was coming with the old TDI gentlemen. I did find out a couple of months ago this new guy wasn't even going in the back yard. So, apparently from the time Jimmie left thats why our grass looks as bad as it does. So sad.