Aptive Pest Control

so awful do not use them. I needed emergency pest control services due to maggot infestation in my garage and they were the only company that treated for maggots so the guy came and treated which that part was all good and effective however, when I was signing paperwork, my two month old baby was crying, screaming in my arms and the guy was trying to talk to me about everything else and he told me what I was signing was just acknowledgment and allowing them to treat the outside and inside of my house I briefly looked over everything and it looked like that's exactly what I was signing, but it was not I guess. He told me that this time it would be $100 but every other time I needed service it would be $40 so then a couple months go by and I get a text that I have an aptive pest control appointment coming up. Which I never made so then I logged into the account that I had made for payments and it showed that I owed $60 so I called customer service and they said that I was on a 24 month contract of $60 a month. first of all I can't afford that right now. I'm a young single mom and just needed one time service and was told I was only getting one time service so then when I ask if I can cancel my contract, she said I would either have to pay $300 or she can drop my 24 month contract to a 12 month contract and drop my fee from $60 a month to $50 a month but I can't cancel it. So somehow I can't get out of a 24 month contract that I didn't even know I was signing but she can drop it down 12 months and $10? she also told me that she would freeze my account for three months with no charge and no appointments but they're still texting me about coming Every week and I have to cancel it every time and I never reschedule it but then I get another text that they're on their way and I have to tell them that I tried to cancel all of these appointmentsand still trying to charge me so it's impossible for me to cancel this and they just like won't listen I would not recommend using this company at all. It's impossible to get out of contracts. You didn't even know you signed it. They have a bunch of hidden things in their paperwork and they twist their words make you think something else and it's just getting super frustrating at this point

2nd service in a row that was less than what the service is supposed to give me. Last time the person came before scheduled time so I wasn’t home to let them in to do the inside. Mouse bait boxes I doubt were changed since no one asked what issues I have like normal services. This service the guy shows up. I open the garage, tell him I’d like garage done and start explaining the ants under the deck. The bait boxes, etc. he was here maybe 15 minutes. He sprayed at the edge of the inside of the garage (outer area). He claims he did both bait boxes however as you can see by the webs on it…how??? It looks untouched. I also sent him a text soon as I realized he was gone asking about these and the removal of webs. He said he didn’t have his bristle brush. Really? But I have to pay for the whole service. Cancelling.

Kiera was awesome, very kind and professional! Took great care of our home and yard! Sent detailed photos of all the hard work that goes into the process!

Cory did a great and thorough application around my house. He found a couple of wasps nests under the eaves that I hadn't noticed and treated and removed them. Great job. Thanks

Wasp nest was built right next to the wasp trap they set up. I had to have them out 3 times to repay. They use peppermint which you can use yourself. I do not recommend this place at any cost

Kiera provided exceptional service yesterday! We always have spider issues moving into fall and she carried out extensive measures to control the population. The photo documentation was icing on the cake. Her thorough service is much appreciated.

*STAY AWAY!!* I do not want to even give this a star at all. Customer service is awful. Very slow to respond and no help at all. This company over-baked their Japanese beetle spray and killed a beautiful very large maple tree and several tiger eye shrubs in my yard. I have asked them to come look and they will not and will not do anything to fix the issues. They basically told me they did not do it with their product. I had a arborist come to my home to inspect and he asked who sprayed your trees and shrubs and with what. I told him the only spray on them was from Aptive.