Northwest Pest Control Inc

Northwest Pest Control is hands down the best company we've ever worked with! From start to finish, their team us professional, responsive, and genuinely cares about their clients. Kim is an absolute gem - her communication is top-notch, ans she's always there when you need her. Wetather it's a quick question or last-minute request, she handles everything with grace and effciency. And Robert, our go to technician, is simply amazing! He's the peefect blend of professional and personable - always thorough in his work, but also friendly, upbeat, and a true pleasure to have on our property. His positive attitude and attention to detail makes evey single visit a great experience. We wouldnt trust anyone else with our pest control needs. Northwest pest control has earned our loyalty for life!

Love them. They do great work. Elizabeth is the best. Knowledgeable and amazing with people. Always in a good mood.

Robert the bug guy came by this week, great service and business ethics. Super customer service. Its nice to deal with local family owned companies, thank you so much.

I don’t even know where to start as to how great this experience was. This was the last of maybe 12 companies that I had called within an hours time after noticing large, flying carpenter ants flying everywhere in my mudroom. I was blown away by not only how expensive each company was quoting me just to come out, but then to learn that the next step was to lock me into a contract for one year with monthly payments, but not even being serviced monthly..? But Then I called and got through to Kim. Without hesitation, she heard my situation out, got my information and routed Skyler to my house within 30/45 minutes with no charges up front (which was not an option with any of the other companies I had spoken to previously). He was polite and respectful, explained what most likely happened and exactly what he would be doing/how long each type of treatment would take/stay in effect and what to do in the meantime as far as keeping my kids and pets safe. Ensuring that this treatment was the most effective and safest for me and my family while also being budget friendly… especially since we are living in a time where it feels impossible to pay for basic things. When I called back in to pay for my services, I spoke with Kim again, and I don’t think I’ve ever felt so comfortable and reassured speaking with a total stranger ever in my life. She really made me feel like she truly cared about my concerns beyond just being a customer, almost like I had known her forever somehow… but then- she took it a step further and discounted my services even more after talking with her about my budget concerns. I felt like I wanted to cry. It’s been a really long time since I’ve dealt with a company that actually made me feel like they truly cared about me as a person versus just a customer or an invoice. This company clearly has their customers best interest at heart and it definitely shows! I cannot recommend this company enough. This is the absolute BEST outcome after everything that happened today. I am beyond thankful for finding this company, and for Kim and her technician!

I manage a property in Salem and have been using Northwest Pest Control for over a year and they are amazing to work with! Knowledgeable, professional, and thorough! Shout out to Kim and Duncan...5 STAR ROCK STARS!

Whoa; My experience started with the awesome phone call to a lady; The pest control Tech was super AMAZING, professional, courteous, diligent, answered all my questions and more, friendly, I can't find anything negative to say about the business. I will recommended to all my sisters properties and friends.

I have used NWPC for properties I manage. I have been using them for 7 1/2 years. In this time they have always shown up and on time. They have resolved our issues time and time again. Cathy and her crew are sincerely amazing. The communication is amazing with them. They are very clear with the procedures needed for each different type of treatment. The prep sheets are right on their page in both English and Spanish. I would most definitely recommend them!