Orkin
📍 Pest control services in Smyrna
Orkin, located in Smyrna, provides comprehensive pest control services for residential and commercial properties. They offer a wide range of treatments, focusing on targeted solutions and preventative measures. Expect a professional assessment and a personalized action plan designed to address specific pest concerns.
While they strive for thoroughness, experiences can vary. Maintaining consistent communication and clear expectations regarding treatment scope are crucial. Their team aims to provide effective solutions with a focus on long-term prevention and dedicated service.
Information about pest control services - Orkin
Service options
- Online estimates
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Appointment required
Orkin is in position 3 out of 6 in pest control services in Smyrna
Customer Reviews
Orkin has a rating of 4.5 out of 5 based on over 583 reviews on Google
We've had a great experience with Orkin! From the first phone call to the follow-up visits, their team has been professional, knowledgeable, and responsive. The technician arrived on time, explained everything clearly, and addressed all of our pest concerns thoroughly. We noticed a significant improvement after just one treatment, and their ongoing service has kept our home pest-free. I appreciate their attention to detail and commitment to customer satisfaction. Highly recommend Orkin to anyone looking for reliable pest control!
Not sure how there are so many positive reviews. We tried out Orkin and our first visit entailed visits including: no shows with no apologies / explanation, random $250 hidden fees for basic things that should have been included in our quarterly service, VERY late technicians, technicians using inhumane glue traps after assuring us that they never use those, doing really bad and visible exclusion work on the exterior of our home and having to have a supervisor come back and fix it, technicians leaving foam all over the back yard and panicked us when my dog ate it, being assured I would get a call back and having to call multiple times before reaching someone… we are super unhappy with Orkin and would advise others to look elsewhere. The technicians were nice, but that’s about it. A rodent extermination visit should take 2-3 visits, not 10.
My regular technician, for bugs is excellent. The rodent control people are not. They were paid last February an astronomical sum to eliminate an infestation. They were supposed to rodent proof my home. They used plastic mesh which the rodents promptly chewed through. It took them until August to put metal mesh in place. They have repeatedly refused to return my phone calls and repeatedly refused to deal with the continuing issue. I have lost thousands in food, and possessions. They finally deigned to come out on Monday. We will see. I am not impressed. My Dachshund killed 42. I have trapped more than 30. Orkin? Not a one. I want those rodents out of my home and I want my money back.
Keith is great and does a very thorough job when spraying my units. I haven’t had any pest problems while working with him or Orkin and plan to use them in the years ahead as long as they keep up the great work!
Scheduled 2 appointments for yearly inspection. No one showed. First time no one told me they could not make it. Was told they were sick. Rescheduled and no one showed the second time. Asked for my contract to be suspended. Was charged for annual fee. Asked for reimbursement and to date have not received any reimbursement for the yearly subscription that I have canceled over the phone and via email. My recommendation to anyone reading this review is to go to another pest control services provider for your needs and peace of mind.
I had my MacBook stolen by a tech and nothing was done. Once I advised the supervisor about this matter he stopped answering the phone.
We switched to Orkin after having a company that could not keep up with the demand and coverage space for our needs for our warehouse. We had a sales manager reach out to us and was out within 2 days to access the property and to advise the needs for what we needed. They were prompt, honest and very helpful! Highly recommend, no issues and they email all invoices and service notes.
Information about Orkin
Address
Orkin is located at 400 Technology Ct SE #B, Smyrna, GA 30082, United States
Phone
The phone number of Orkin is +1 470-786-7433
Website
The website of Orkin is: orkin.com/locations/georgia-ga/smyrna-pest-control/branch-681
