Aptive Pest Control

Disappointed in that I specifically asked for you to get rid of the spider webs. But there was a failure for you to even touch those on the surfaces of the bushes attached to the house. They aren’t hard to see so come be my guest. I’m forwarding some of the photos I took after your technician left but they are harder to see. If you can’t do a simple removal of spiders and their webs (hint if you remove the webs and they come back, you didn’t get the spiders- dah). If you can’t do better than this, I don’t need or want your service. More pictures of more bushes but this should give you an indication. Otherwise, it looks like a fairly good job although we’ve had far more insect bites since you serviced us. Also I would expect a service call to last longer than the quick run through I’ve gotten the last two times. I won’t recommend your services.

I am very happy with my service! The provider was great with communication, asked me for specific areas I wanted taken care of, and took care of things I didn’t even notice. He was thorough and even did my second story. Very happy and glad I signed up with Aptive!

Paul from Aptive was here for my scheduled service last week, and again, has provided top notch service. I really like having the same rep providing service to my home. Having the same rep allows him to become familiar with my home and has a good understanding of what to provide for service. This is extremely helpful if I’m not home during his visit. Please keep up the terrific service and I’ll see you, Paul, in Jan ‘26! Thank you!

Technician was friendly. He arrived right when he said he would, and answered all my questions. He put in a lot of effort to spray all the areas I asked and took pictures of everywhere he worked. This is my second service and have noticed an improvement since the first. 10/10 would recommend this service to anyone.

Always thorough! I get a personal text message each month with arrival and a request for any special areas that need more attention. They will even go into your home if needed. After service, the tech sends photos and explains how tbe service was performed. It’s no sweat!

Luis was from Aptive was very thorough and made sure all our requests were met. He was very friendly and polite. He even made sure to provide pics of his work.

We’ve been paying $49 a month for very limited service they barely show up unless you constantly call to remind them. Every time I had to request a treatment, it felt like I was chasing them just to do what we were already paying for. When I finally called to cancel, the manager was extremely rude and told me, "You signed it in black and white," and then tried to charge a $200 cancellation fee. Be aware before signing anything they’re not transparent and their customer service is terrible. Definitely not worth i