Pied Piper Pest Control Inc

I have been a customer for probably a decade or more! However, the service and management have gone downhill considerably. I called to describe that I was unsatisfied with my service and was told that I had not been billed properly by their office manager and must make up for their mistake while also having a porch overrun with large summertime roaches. I have cancelled my service and will find a business who appreciates customer loyalty in a way that they clearly do not.

After the first service, we are very pleased. Our service technician was wonderful.

I am very pleased with my service from Pied Piper. I've been a customer for several years now and couldn't be happier. I have numerous properties serviced by PP and I'm extremely satisfied with the professionalism, knowledge and courteousness the technicians and office team. Thank you!

We called Pied Pipet when we found active termites. They came and placed live bait traps and other outdoor traps. They said they would visit every 4-6 weeks for free until all evidence of live termites was gone. They came out two times while there was evidence of live termites and then an additional 2 times with no evidence. Very professional in their work and communication. Very satisfied with this service.

Justin was professional and his service excellent. He was most engaging and generous with his time in providing information and answers to my questions. I look forward to with this fine company (kind and efficient) and having Justin's service at my apartment.

Great service. Gustav is the best bug man on the planet.

Updating my 5 star to a 2 star. Every year when it came time to renew, there was some kind of issue with billing. The office staff seems extremely unorganized and gave me the same excuse/story each year. After 4 years, I finally had enough and cancelled my contract. Hopefully they can get their staff a bit more organized and on the same page. Also, when they came to remove the bait stations, some were left despite being easily accessible and visible. I am not sure why they did not take them all.