United Plumbing & Mechanical Inc

Took about a month too long. Poor communication and I took time off work for them to be there when they said they would - only for them not to show up. I had to be the one calling the office over again to know when work would be done. I had to spot out all things I saw wrong. Messy work. My toilet was left scratched up on top from tools I’m guessing. Lots of dust and rust left behind that it stained my toilet and I had to clean. One wall of the new shower was installed crooked (later fixed by owner)…Hole was cut too big through fiber glass and was patched with caulking. I had originally asked for all tile to be taken down and tile was left behind the toilet. From the tile that was taken down the tile behind the toilet was caved in and cracked. Also being crack was made on another wall which ended up on other side of the wall in bedroom. Drain PCV was not caulked in inside so it left room for hair and stuff to get caught. I talked to the owner and he resolved these issues as best as he could. Not sure if this was a one off situation but this was also the first time I have ever hired a plumbing company on my first home for a shower install. It’s been almost 2 weeks a since work has been done. Still finding things wrong like places that were not caulked enough.

John came to give me an estimate for a possible lining of my plumbing pipes. He is a professional and honest person who took the time to explain everything clearly and offer several solutions to my problem. I had a very bad experience with another company a week ago — they hydro-cleaned my pipes but didn’t perform the proper work, quoted incorrect tasks, and overcharged me. John, on the other hand, provided a thorough and transparent assessment. At the end of his visit, he even gave me a flash drive containing a complete video of the camera inspection, showing my system foot by foot. Highly recommended — ask for John!

I love this company. They gave an initial estimate, and they had to do some extra work by coordinating having to cut off water to our condo's entire building. They handled all the details and didn't charge me extra! They also kept me posted via text when their service tech is scheduled to arrive. Great Job!

John was my service tech today. He was very attentive to my needs, completed the service in a very reasonable time, and the quality of his work is excellent. I highly recommend United Plumbing and John!

John and his helper did a fantastic job making sure all the natural gas lines and fittings for my generator were safe and correct. Great peace of mind to know I had hooked it up correctly and to have them verify the interlock and power up procedures I understood were right as well.

First time customer, owner made good on second visit required to repair leak under bathroom sink.

Prompt service. Technician was very nice and explained what he was doing. If we need help again, we will certainly call United