Mr. Rooter Plumbing of Southeast WI

We had a water backup in our basement drain. Called Me. Rooter and they arrived within hours. Also kept me in the loop on when they would arrive at my house. John Guy, our technician was amazing! Very professional and knowledgeable! He ground the blocking tree roots and cleared the drain. He also provided pricing for options, going forward, to prevent a blockage in the future. Thank you for the great service!

I Highly recommend Paul Cindr, Owner of Stealth Construction and Mister rooter plumbing. Their crew re-piped my entire three story home, replacing all of the 1948 galvanized pipes, including the risers, with high quality potable PEX. They have expertise with older homes like mine. They took their time meticulously measuring and planning in order to minimize the number of access holes they needed to cut into my drywall. The crew was efficient completing the job in only eight hours. They were mindful to not harm my carpeting or hardwood floors by laying down plastic sheeting covered by canvas tarps. They taped up plastic sheeting in entry ways to minimize dust throughout the house. The crew was courteous and always kept me well informed of the progress they were making. In addition, they replaced my laundry tub and repositioned my washer making it more accessible to the dryer. They also installed a reverse osmosis system. Taylor, the journeyman plumber, installed it on my basement wall just below the kitchen sink to save cabinet space. An excellent idea! I am VERY VERY pleased with the job they did!

Their service goes above and beyond. Our service person John G has helped us twice so far. He is honest, upfront, puts things in simplistic terms, & overall exceptional!! He was able to compare our current issue to a past issue by reviewing old video along with new video. Our initial estimate was also upfront & honest without suggesting the most expensive option first. It is completely awesome that if you start out simple and need to get more complex service in the same visit you don't pay the price for 2 separate levels of service. You pay one price & the customer decides how to proceed!! For example: When I called for service this year, I expected our problem to be large tree roots, similar to our problem from @17 months ago. We started with a camera look that would be followed by herbicide, if warranted, which was one price/the lowest. However, if we would have had tree roots that needed to be cut like last time, then we would have proceeded to that next level which would have been the next price which is higher. **It is basically progressive billing, you pay for what you need/decide to have done rather than just being charged the higher price even if you didn't need that level of service. The customer makes a decision each step of the way!!!

John G was amazing from start to finish. He explained everything in simple terms we could actually understand, checked in multiple times to make sure we felt comfortable, and even offered helpful cleaning solutions after fixing the issue. He walked us through the process step-by-step and really put us at ease. We were also impressed that he took the time to talk about future projects and ideas we might work on together it felt like he genuinely cared about helping, not just getting the job done. And to top it off, he came out on a Saturday with the cheeriest attitude! We can’t recommend John G highly enough. Professional, personable, and truly fantastic.

Set up appointment at 8:30 pm on Saturday to come at 9am on Sunday. I can not get this high level of service from any plumbing service. We needed the hydro- jetting in our sink to main sewer line. Mr Rooter does it all from drain cleaning to typical plumbing work - anything that gets water to your home and away from your home. We'll definitely be using again for our other plumbing work - no freeze outdoor faucets! Thanks to Scott for a job well done!

John G. came out to our house to give us a quote on fixing some issues with our sewer line. We had had several other companies come out and John was the only one who was actually super thorough and took the time to explain what the issue was. We would highly recommend him, as he was very knowledgeable and super friendly.

Used Mr. Rooter because of the speed in which they could come out (next day) had what I suspected was a partial clog in sewer drain pipe. Jakob the tech was extremely personable and above all honest - he lacked the proper equipment to complete our job because of the location of the blockage. He explained everything thoroughly and made recommendations of alternate companies. Despite my willingness to pay for him to use a more expensive method to fix the issue - he was clear with my wife and I that it would not be the best resolution and by doing so saved us money in the process. In the end, I was all to happy that Jakob was the person who came to our house.