Avis Plumbing and Air Conditioning, Inc.

I’m in property management, so I deal with a lot of vendors, and our technician Matt truly stood out. We had a main line issue, and Matt was awesome! He communicated clearly, arrived on time, and worked efficiently. What I appreciated most was how he took the time to explain everything in detail and was honest about his assessment and the breakdown of the repair/work needed. He also took the extra steps to ensure everything was clear before he left. That level of transparency and care is hard to find.

We arrived at our home from NY late in the evening and noticed immediately that our Air Conditioning was not working. The thermostat read 86 degrees. We called Avis and their A/C technician Joe Jasilewicz spoke to my husband and tried to troubleshoot the problem over the phone, when that didn't work he immediately came to our home and identified the problem...it being extremely late at night and the unit being completely frozen he showed up promptly at 9 am in the morning and was able to go in our attic and get the unit running. He was courteous, knowledgeable and friendly...thank you Joe it was a pleasure and we are comfortably cool!

I have used Avis twice in the last month & a half. From their friendly staff on initial call to quick response times I will continue to use them. Matt assisted with my first issue & was a tremendous help. Next call they sent Mike S who rapidly resolved my next plumbing issue. Friendly, professional & on time. Reasonable rates. I would recommend them.

I’m a property manager, owner of a small business that takes care of homes and condos for owners when they’re not here. One of the condos under my charge had the owners daughter and husband staying there and we had a water heater issue that needed attention after regular business hours. we contacted Avis Plumbing And they sent out Tristian, One of their plumbers. He had to change out the thermostat and a heating element in a brand new water heater that Avis Plumbing did not install. The folks in the condo were delighted with his service and his attitude, he really saved the day for us.

We recently had Elmer at Avis Plumbing scheduled to fix some plumbing issues at our condo in Pelican Landing. My wife and I don't remember ever having a service technician from any company that was so nice and listened to our plumbing concerns. He was able to resolve multiple issues all within an hour's time. My wife is currently on the POA board in Southbridge, and we were so impressed with Elmer she will recommend Elmer from Avis Plumbing for future requirements.

Thank you to Joe, Jonathan, and Johnny of Avis Plumbing and AC! They were very professional and did an excellent job installing 2 split air systems to our elevator mechanical rooms for our two commercial buildings. They left the property clean and cool! Your crew was very helpful, friendly, and answered all of my questions. GREAT JOB GUYS!!! Thank you!

Joe Ewicz was very friendly and helpful. I called this morning and he came a couple hours later. Did what he could without the parts for the repair and made another appointment for me.