The Plumbing Dr

Outstanding service from start to finish! From the moment I called, the experience was professional, friendly, and efficient. The staff answered right away, listened carefully to what I needed, and scheduled an appointment that worked perfectly with my schedule. The plumber arrived on time, introduced himself politely, and explained exactly what needed to be done before starting the job. The work itself was done quickly, neatly, and with great attention to detail. They respected my home, cleaned up completely when finished, and made sure I understood everything before leaving. Pricing was fair and transparent — no hidden fees, no surprises, and worth every penny for the quality of work provided. It’s rare to find a company these days that genuinely cares about their customers, but this team really stands out. I highly recommend them to anyone looking for reliable, honest, and skilled plumbers who take pride in what they do. I’ll definitely be using them again for any future plumbing needs.

UPDATE: The technician who diagnosed my clogged kitchen sink drain was incorrect in their assessment. Upon further reflection, it's silly to think the technician could properly diagnose the issue considering they didn't even turn on the water. What ended up being a vapor lock caused by a clogged drain vent (diagnosed and fixed personally) was originally diagnosed as either a clogged drain pipe or improper drain design because of too sharp a turn in the piping. The MINIMUM estimate to fix what was improperly diagnosed was about $800-900 just to snake the drain. Other estimates for unnecessary work reached upwards of $2,500. Needless to say, I will not be using The Plumbing Dr again. ORIGINAL POST: Very knowledgeable, and honest with their recommendations. I had an issue with my kitchen sink drain, and they assessed the issue, proposed solutions, and advised on potential alternatives. Not pushy in their sales either, which I appreciated.

Plumbing problems are never fun but Devun & Shawn made the experience far less scary and stressful. They came early on a Sunday morning to address an issue another plumber deemed 'not an emergency' and expertly addressed the problem. They had referrals on hand for a follow-up service my I requested and left the area they worked in clean. Highly recommend!

Dr. Bill installed my water pressure backup sump pump about 2 years ago. You never want the backup to kick on, but after an (unnamed) plumber came over for a check, something happened - and I realized my backup sump pump was kicking on. Fortunately, the water pressure backup was working as designed and planned. I called The Plumbing Dr to check up on my pumps to figure out if there was something wrong with my main pump. Turey inspected both, adjusted some settings, and now both are back to working as planned. Most importantly, my basement is dry. Hooray!

I had an emergency today and was very stressed, but the nice woman on the phone was able to help answer my questions and knowledgeable enough to know my issue was urgent. She was able to send folks out within the hour and Turé And Kenny were fabulous. It took them all day but they worked non-stop and answered all my questions. They were respectful and kind to myself and my kids and I would hire them again in a heartbeat. Thank you so much for your wonderful service!

Spoke with Tracy to make an appointment. I requested first appointment of the day and asked for an experienced plumber. They were 90 min late and the plumbers were two young kids who spent TWO hours (which I had to pay $700) troubleshooting and could not diagnose the problem and continually on the phone with their supervisor.

I called The Plumbing Dr on October 3rd after discovering water leaking through the ceiling of our downstairs bathroom. It was a total crisis moment. I was quickly scheduled for same day service. Harold and Jake arrived earlier than I expected yet called me to alert they were en route. They quickly identified the source of the leak, a small hole in copper tubing that had obviously been there some time. Of course they had to open the ceiling up. But they quickly repaired the leak and referred someone for drywall repair. Harold and Jake were personal, professional and very thorough. I would totally recommend using The Plumbing Dr and especially Harold and Jake. They did an excellent job.