Transou's Septic Tank Service & Rent-A-Jon

Called Transou on a recommendation from the people (who are retiring) who had been pumping/servicing this septic tank since it was built 40 years ago. Set up/scheduling was easy. I called the day before to confirm how it would go. Small glitch day off, was told they would call when they were on their way there, but they had the wrong number and so I never got the call. The service consists of 2 teams, 1 is the Dig Team which was already here when we arrived back from our errands, (which is when we learned they had the wrong number). The Dig team had never seen a homemade tank, and certainly not one so big. My father in law was in the Utility Construction Business and was very capable of designing it and having his workers build it, It has lasted over 40 years. AFTER the dig team realized the size they dug it out and marked it. An hour later I got a text from the Pump Crew who said they were on their way. When the Pump crew arrived they got right to work, went over everything with me, and said we were good to go. We pump it out every 3 years or so, but it could go much longer, but we like to be cautious. Overall a great experience after 26 years of the same private company doing it, I am glad our old people gave us this recommend. They sent along photos with the final payment summary, which i have included. Its smart of them to take photos, so show general state of things for both parties. Will repeat.

The best experience ever. Shout out to Adam, Josh, Goose and George. A very professional crew. They were so informative and proficient. It was a pleasure meeting them all. Definitely recommend for any plumbing needs.

The Truck with the Duck did an amazing job replacing the sump pump for our downstairs bathroom. The tech was extremely professional and courteous. He wore booties inside the entire time and quickly diagnosed the problem and his office called with pricing options. Professional grade parts were used and not big box retailer parts. And he made the space neater and cleaner than when he arrived. I highly recommend Transou's if you're in the NC Triad.

Johnny and Kaleb were the best! These men were very professional. They went above and beyond what I expected. If all Transou employees are like these gentlemen you will be in good hands. These guys deserve top pay!!!

Highly recommended. I had my 1,000-gallon septic tank pumped. Scheduling was easy and the schedule date was only 2 days out from my call. They called back with an opening for the same day which I accepted. Service rep and technician were very friendly. Technician arrived on time and was happy to answer all of my many questions. GREAT JOB!

We just had our annual septic tank clean out and, as always, Transou did a great job. Scheduling an appointment was very easy and the technician was very efficient, professional and friendly. Everyone at Transou is very polite and courteous.It makes the whole process very easy. Most importantly, the service is always done extremely well and I highly recommend Transou.

I've had a repeating issue with my septic tank for a month and a half now and the other plumbing company I worked with and two other septic companies never noticed I had baffle wall and another side of my tank with a filter. Working with Goose and Adam I was able to resolve it. Adam figured it out in 5 minutes of looking at it. Really appreciate their expertise and professionalism. If I have any future septic or plumbing issues or maintenance I'll definitely be reaching out to y'all again.