Rush Plumbing Inc

Tucker provided outstanding service. He diagnosed the source of a leak between our upstairs bathroom and kitchen. He walked me through the process methodically, with diligence, giving me confidence we had identified the issues needing attention and eliminated others, making it possible for me to move forward with repairs and restoration. Excellent communication and a very reasonable price. This was his last call, late on a Friday, yet he was enthusiastic, affable, and committed. This was my first time calling Rush Plumbing, and they will be the first I call next time.

I’ve used Rush Plumbing for other work and have always been satisfied with their quick response, high quality of work, and pricing. This is my first experience and I found him to be friendly, courteous, and knowledgeable. He helped me decide about installing a Moen Flo Smart water monitor and shut off device. He was able to speak to concerns I had. He did an excellent job with the repairs and installation and cleaned up so it looked like he was never here. He provided support for the smart functions and offered additional help if needed. He’s the one I’ll call for future plumbing work

I do not and cannot understand why Rush Plumbing has anything less than 5 stars. They have serviced our 1903 farm house several times and are simply the best. Their pricing is competitive but what sets them a part is their responsiveness, their courteousness, and their thorough, tidy work. Hate having to call a plumber but am so glad that I have these guys in my rear pocket!

I was very happy working with Rush Plumbing, Inc. Colleen reached out to me in the morning and kept me in the loop about the plans for the day. Tucker arrived shortly after Colleen said he would. He did a great job and made sure to explain everything to me. He works hard and he enjoys this work. They are a good team. I would recommend them to anyone.

My grievances: 1. Told me over the phone that the isolation valves would be included, however when he got there he didn't have any and charged me a couple $100 extra to go get them. Seems kinda scammy. 2. Didnt install my tankless right the first time, had to have them come back and adjust the isolation valves so they could actually be used to flush the tank. This one was just laziness, any good plumber would know they did this wrong. 3. Condensate was dripping all over my floor because he didnt do the drain line right. 4. Didnt install the mounting bracket correctly, now the unit vibrates my whole house while it's running. 5. They woke me up at 7am a day later asking why they havent received my Zelle payment even though I did it in front of the tech when he left. Like maybe learn how your own payment system works? I'm not your tech support.

Robert C of Rush Plumbing did a great job installing a new faucet in my kitchen. He is professional, knowledgeable, and friendly. In the past he has replaced my water heater and was persistent in solving the problems in the poorly designed drainage system and sump pump that handles the storm water for our group of townhomes. We have had no problems with that system now for more than 10 years.

Tucker did some good work last year with installing an outdoor hot/cold bib and a backflow preventer, as well as replacing a leaky saddle valve with a proper fitting. When our water heater started to go out, we called Rush plumbing back. As usual, Tucker was prompt, professional, knowledgeable, and did clean work. Once our ticking time bomb if a sewer line finally gives out, we already know who to call.