Service Pros Heating & AC Laredo

We had an excellent experience with Service Pros Heating & AC Laredo when we needed furnace repair. From the first phone call, their customer service stood out—they were friendly, helpful, and made everything easy to understand. When Geoffrey came to our home for the diagnostic, he explained exactly what was going on with our furnace in a way that made sense to us, which really helped reduce our stress. He came back to complete the repair and made sure we understood how to keep our furnace running smoothly in the future. As first-time homeowners, we were worried about the cost and had previously received a much higher quote from another company that wasn’t as attentive or patient. This team was honest, fairly priced, and even scheduled our diagnostic sooner than expected after a cancellation, which was great since we’d been sweating in the Texas heat for weeks. On the day of our repair, I called to confirm our appointment, and the woman who answered the phone made my day with her warm attitude and genuine desire to help. It’s rare to find people who care so much about customer service. Geoffrey spent over two hours working both inside and outside, making sure everything was perfect before he left. He even took a moment to interact with our cat, which was a small but memorable gesture that shows how much they care about their customers. From start to finish, the team went above and beyond, making the whole furnace repair process smooth and stress-free. Their great reviews are well deserved!

We recently had our old evaporative cooler replaced, and we were really impressed with how efficient and professional the HVAC team was. Ross explained all of our options and how the whole replacement process would work, making sure we understood everything clearly. The new cooling unit was installed quickly, and it has worked wonderfully ever since. When our furnace stopped working, we called the same company because of our great experience before. Earl took the time to diagnose the problem and was very honest about the cost of repairs compared to just getting a new system. Since our furnace was pretty old, we decided to replace it, and they were able to install the new unit just a couple of days later. Nolan and Ross came out for the installation, and I appreciated that they didn’t just rush through the job. Ross noticed something unusual with our setup and took the time to ask questions and check things over. We found out that our home didn’t have return air ducts, and the system was pulling air from above our gas water heater—which could have been unsafe. What really stood out was how the team handled it. Nolan called Earl to double-check the best way to fix the issue, showing that they care about doing things the right and safe way. In the end, we got a new furnace that fits our home, a proper return air supply, and some important safety improvements. The team did a lot of work and made sure every part of the job was done right. We’re very happy with the results!

We had our AC unit, furnace, and a new programmable, WiFi-enabled thermostat replaced by Service Pros Heating & AC Laredo. From the first call, everyone was very friendly and helpful. Nolan came out to check things and gave us lots of different choices for brands and energy efficiency, and he clearly explained what each option included so we could pick what worked best for our home. The install crew showed up right on time, did a top-notch installation, and made sure to clean up everything before leaving. Their prices were very reasonable, and it’s great knowing there’s a reliable local AC repair company nearby, especially with the hot Texas weather.

We hired a local company in Laredo for heater repair and to upgrade our ductwork. Landon and Collin came out to our home, listened carefully to what we needed, and created a detailed plan and quote for the heater repair job. They even showed us a virtual model of how the new ductwork would be installed in our attic, which helped us understand the process better. From the very start, Landon and the crew were professional, always on time, and made sure to leave our house clean after each workday. They stuck to the schedule and were always polite and efficient. The finished heater repair and ductwork were completed right on time, exactly as promised, and the quality was even better than we expected. We are very satisfied and highly recommend their heater repair services to anyone in Laredo.

I have called on this HVAC company several times for my clients’ homes in Laredo. In my business, we often need help with furnace repairs, water heater replacements, and installing new central air conditioning units. Wyatt and the rest of the crew are always efficient and very professional. Their prices are some of the best around, and I’ve been really happy with the quality of their work every time. Whenever we need servicing, they are quick to respond and always make sure everything is completed on schedule. I definitely recommend them for any heating or cooling needs in Laredo.

the team did an amazing job with my ac repair in laredo. after two other ac techs couldn't fix my cooling problem, these professionals figured it out right away. pricing was clear and the customer service really stood out. nolan in the office made scheduling easy and was super friendly. when i had an emergency, they came out fast, ran a diagnostic, and got my air conditioner working again. i even joined their maintenance club so my system stays in top shape all year. recently, they replaced my thermostat within half a day after i called with an urgent request. they also found and fixed clogged lines in my ac, which made my home much cooler and more comfortable. i'll keep using their ac repair services because they're the best around.

i recently had a great experience with an hvac company in laredo for the installation of a new mini-split ac and heater in my home. from the first visit, everything went smoothly and felt really professional. wyatt and his team showed a lot of skill and knew exactly what they were doing when checking my house for the best heating and cooling setup. they looked at things like the room sizes and insulation to make sure the system would keep my home comfortable, especially in the hot texas weather. the technicians arrived on time, were very polite, and worked hard to make sure every part of the mini-split system was installed just right. before they left, they explained all the features of the new unit and gave me simple instructions on how to use it, so i felt confident running it on my own. if you need a trustworthy and professional hvac company in laredo, i highly recommend giving these guys a call. i'm sure others will have the same positive experience with their ac and heating services.