Giebelhaus-Hoffman & Dorsey Plumbing

I own a house that was built in 1917, and to say that the previous owners had some "creative ideas" in terms of home improvement would be, um, kind. Over the years, we have needed more than a few plumbing repairs professionally remedied, both minor and major. That work ranged from frozen pipes and a broken faucet, water heater replacement, to harder jobs, like interior sewer line work, line material replacement, and even sprinkler system plumbing work (I needed a new back flow valve and it turned into the job from hell for the plumber!). For all of these repairs, we have relied on Giebelhaus-Hoffman and Dorsey, and we have always been impressed by not only the quality of work, but also the honesty, professionalism and sense of urgency shown by their plumbers. These guys are on the level of what your grandparents meant when they would say "they just don’t make them like that anymore". These guys are straight-shooting, highly skilled at what they do, hardworking, and fair with their rates. Quality all around.

Excellent service! The faucet we ordered did not work well with the new countertop sink. Spence Hoffman put in a new faucet with no charge. We have used Giebelhaus-Hoffman three times in the past several years and have always been pleased with their work and professionalism.

The same plumber has worked on my apartment twice now. He was prompt, friendly and fixed the issues. There was no mess to clean up, even from his shoes on a rainy day. I highly recommend!

I had these guys replace my sink and garbage disposal a few months back, during a home inspection while selling my home it came up the wiring wasn't properly secured to the disposal and when I called them they sent someone out to fix it the next day at no charge. We all make mistakes and I love that when they did they made it right, I would recommend these guys to anyone needing work done.

I've had two experiences with this company. One was good, one was so bad that it outweighed the good. Without getting into too much detail about the specifics, I was told a job would take around half a day. It ended up spanning three days, resulted in me not having a functioning shower for one day, and resulted in a flooded bathroom and water in the basement. They took care of the water but it was still a huge inconvenience. The cost was also higher than originally quoted and as far as i can tell, was a result of inexperience and wasted time on their end. Also, don't believe all the hype and positive reviews. I tried to leave a review on Facebook as per the request on the invoice they sent me but it was a negative review and was removed. I then tried a second time and it was also removed and they have since taken down the ability to leave reviews on their Facebook page. Easy to maintain 5 stars when you remove anything but positive reviews.

We have used Giebelhaus-Hoffman on 2 different occasions. They were friendly and prompt, and provided excellent customer service and offered suggestions over the phone to save us the cost of a trip out. We would highly recommend them as a trustworthy, knowledgeable company!

I would highly recommend. Extremely knowledgeable and easy to work with. Second time I've used them. This time I had some major renovation work I needed done and they walked me through what was required and what it would cost. Even came in under my budget!