Legacy Plumbing

My experience with Legacy Plumbing was excellent in every aspect. When I called, I was able to speak to Theron, a master plumber, about my leaky pipe issue. Then Hubert and his assistant came out the next morning to begin the work. After visually accessing the situation, I was given an action plan of potential fixes and their costs thereby knowing the best and worst case scenarios they might encounter in advance. Lucky for me, my fix landed on the best case scenario side. The whole team was polite, professional and fair. I would highly recommend Legacy Plumbing.

I researched the best company to replace my hot water heater and decided on Legacy Plumbing due to their 5-star review (over 500 reviews). I called on a Saturday thinking I would have to wait until Monday but got a call back within an hour. They worked with me on the time and date convenient for me. Luke arrived and within a few hours, I had my new heater. He was professional and went over my costs before so there were no surprises. They work very hard to please their customers as you can see from their high ratings. I would highly recommend this company.

Excellent service! Joey came to fix an outdoor faucet at our rental property and we couldn’t be happier with the work. He was prompt, professional, and got the job done quickly. The faucet is working perfectly now. Communication was great throughout - he explained what needed to be done and gave a fair price upfront. No surprises or hidden fees. Would definitely use Legacy Plumbing again for any plumbing needs and highly recommend to other property owners. Thanks for the reliable service!

First time with Legacy and I’ll be back! Their communication was incredible from the start. Contacted right away and even called that night as there was an issue with my appointment so easily rescheduled. James was very nice and knowledgeable on what I needed. They are very upfront with the pricing even before they came out. James was the same and gave me all the options and prices so I could decide. I haven’t used a plumber in a while but I would say I thought the pricing was very fair for what they did. My issue is now resolved and we are very happy with the work that was done. I highly recommend Legacy! They seem like a good company that actually care about their employees and their customers. That’s a rare thing these days. The all 5-star reviews are legit and here’s one more!

Legacy has always provided stellar service. I especially appreciate that they will text you with who will be showing up at your door and they tell you a little bit about your service person. Philip communicated clearly and was knowledgeable about the services Legacy provides. He had helpful tips and info. He kept me in the loop with the repair so that I knew what to expect. Philip was courteous and a pleasure to work with.

Johnny and Nick were professional, knowledgeable, courteous and friendly. They explained things well to ensure that I understand. When asked they took a picture of me with my old water heater and the newly installed.

Legacy Plumbing is truly a stand-out company. Over many years of owning homes and rental properties, I’ve hired dozens of contractors and home-services providers—very few have ever met expectations. In sharp contrast, Legacy Plumbing exceeded every promise made and every expectation I had. I couldn’t have been happier with Jason, the master plumber dispatched to help with a difficult plumbing issue. He offered informed answers and clear explanations for all my questions. He shared his observations honestly and presented multiple options and solutions for moving forward. Throughout the process, Jason focused on finding exactly the solution I needed—not the easiest, not the fastest, and certainly not an unnecessarily costly one. He became a trusted partner in identifying the best path to resolve my problem. On his final visit to complete the project, Jason described the culture of Legacy Plumbing: high integrity, quality first, doing things the right way, always on time, and delivering exceptional customer service. Jason embodied those values, as did the staff supporting him from the home office. I initially called Legacy because of their impressive 5-star customer rating—and they earned every one of those stars with me.