Rooter Plus
📍 Plumbing services in Mt Vernon
Rooter Plus, located in Mt Vernon, offers a range of plumbing services for residential and commercial clients. They advertise expertise in complex plumbing systems and emergency repairs. Some customers have appreciated the professionalism of their technicians and the perceived value of their pricing, particularly for challenging projects.
However, experiences with Rooter Plus appear to be varied. Concerns have been raised regarding billing practices and a lack of responsiveness to customer inquiries. It is advisable to obtain multiple estimates and carefully review contracts before engaging their services. A focus on clear communication and transparent pricing is essential.
Information about plumbing services - Rooter Plus
Offerings
- Repair services
Payments
- Credit cards
Rooter Plus is in position 4 out of 4 in plumbing services in Mt Vernon
Customer Reviews
Rooter Plus has a rating of 4.2 out of 5 based on over 10 reviews on Google
I will be calling 7 on your side to get my refund! I got an estimate from RooterPlus in December, 2018. The person that came said I had to give them half of what the job cost but if I didn't have them doing the work I would get the money refunded. They were Very pushy and I fell into the trap. I did not use them and told them within the week. It is March 26, 2019 and they have not refunded my credit card. Theresa from the office said billing put it through more than a week ago and I still haven't heard from them nor did they refund my credit card. Of course, I put in a fraud claim with my credit card but that doesn't seem to faze them. I will continue to call them and the next step is to take them to court. Better yet I might just call 7 on your side. Obviously I DO NOT RECOMMEND THEM.
I had a great experience with Rooter Plus. The guys were super professional and did an impeccable job. The pricing seemed fair. I will definitely hire them again, especially for a job that comes with any sort of complexity. They know what they are doing.
I had a terrible experience with Rooter Plus. They charged me over $1,000 to replace a shower when they claimed they couldn't find the much less expensive part needed. They did not inform me that they were going to create so much damage to the wall, costing me more money to repair. I could overlook getting ripped off if the work was done well but I had to hire another plumber to fix the pipe work that Rooter Plus did. I wrote an email to them stating my dissatisfaction with their pricing and overall work ethic and never heard back. Yes, many plumbers can take advantage of you when you're in desperate need of repair, but this company was really a joke.
Professional and prompt, possibly the best service I’ve had any plumbing agency I’ve tried. It’s the only company I’ll recommend from here on.
Did a great job, fair price and cleaned up well thank you for such good service
Friendly Professional and knowledgeable. Will use again in the future.
My heater broke, and they fixed it. Easy and cheap.
Information about Rooter Plus
Address
Rooter Plus is located at 52 Putnam St, Mt Vernon, NY 10550, United States
Phone
The phone number of Rooter Plus is +1 718-307-1023
Website
The website of Rooter Plus is: rooterplusnyc.com