Garrison Plumbing

We’ve used Garrison Plumbing for several projects over the years, including a full basement plumbing build-out, installing a new natural gas line, appliance assistance during our kitchen renovation, and water heater maintenance. Every experience has been consistently positive—professional, reliable, and high-quality work each time. Their team is knowledgeable, dependable, and always a pleasure to work with. We highly recommend Garrison Plumbing to anyone looking for trusted plumbing services!

Garrison plumbing did a great job installing the water heater in our new construction home. Unfortunately, that's where their professionalism stops, in my opinion. In just over two years of owning this water heater, it has failed. I was quoted several hundred dollars just to come out to repair it, only the part would be covered under warranty. I went to the website of the water heater and they recommended several other plumbers. One of which is coming out tomorrow morning to replace the failed part at half the cost of Garrisons, just to show up fee. I am really surprised when I called that they didn't stand behind their work when the part they sold and installed failed. I recommend calling around.

There’s a reason a lot of custom builders use this company. They’re the gold standard. We were lucky enough to have Garrison Plumbing install all the plumbing in our new James Engle Custom home. We couldn't be happier with their work. We’ve used them here and there in years past. Additionally, I recently had an emergency issue with a water line (no fault of theirs) and they had a crew to my house in about 30 minutes. Here’s a few reasons I prefer them… 1. Prompt and Courteous: When I call the office, I get to talk to someone almost immediately. For the past few times, it’s been Caleb to answer. He can answer most questions I have even though I’m not always talking in "plumber" language. They make me feel like a VIP customer. I’ve had the opportunity to meet the owners Gary and Shannon a few times. They’ve always made me feel welcome. 2. Efficient and Neat: As I previously said, they’re quick to respond. Their work is: "no mess, no fuss"—just efficient service. You don’t get that anymore. 3. Transparent Pricing: They have always provided up-front pricing, ensuring there were no surprises. Their rates are affordable, making us feel we got a great value for the quality of work. 4. Reliable and Trustworthy: Their reliability and commitment to customer satisfaction set them apart. They’re the plumbing company we can always count on. I highly recommend Garrison Plumbing for any plumbing needs. Whether it's repairs, fixture replacements, or leak diagnosis, they’ll get you taken care of.

Poor workmanship resulting in bathroom sink leaking on a 2 year old house. They didn’t take care of it and claimed warranty period ended. I caution builders from using them in future.

We called them because they were the ones that put the water heater in our new house. Should have got the hint these guys are terrible when the water heater failed in less than 3 years. It was under warranty, but still had to pay a service fee and labor. That's not even the best part. The guy didn't even install it correctly and left a gas leak. I woke up this morning to the whole downstairs and basement smelling strong like gas. Not even an apology. Don't risk them blowing up your home. Call someone... anyone else.

These guys are an absolute rip off. I was charged $7,270 to run a water line less than 100' through my yard (only part of my bill and should've been around $2k). They install pipes haphazardly in the house with no care in the world where they drill holes. I will NEVER call this company again, one of my biggest mistakes of my life. Everything about them is a terrible. If ripping customers off is truly this easy, I'm changing jobs. Get ready to take a second mortgage if you hire them. Update… my saga with this company continues. In addition to the issues I ran into above, the pipe work they did inside my house for wastewater wasn’t even glued. I had leaks from that. However, their boss must tell them to use a tube of silicone for each sink, because when I went to fix what they were hired for, there was an overwhelming amount of silicone inside the pipes near the sink). Just slapped together and hoping to buy time before their "warranty" is up the cheap way instead of doing things right from the start. They also made a mess of my brand new countertops because that same caulk was all over them and is next to impossible to remove. Little Gary Jr doesn’t care about the quality of work his guys do, just getting the money. Stand behind your work Gary.

Todd with Garrison Plumbing came out for a leak in our basement. He traced the leak up to our master bath shower and told us everything that he was going to do first. He was very professional and fixed our leak within the hour. I would HIGHLY recommend Garrison Plumbing!! Thanks Todd!