Sunstate Plumbing, Inc

Ron Sorensen did a very professional job installing new efficient toilets. Was very pleasant and the only reason I did the job with Sunstate plumbing. Communications very difficult, because I am deaf. And they do not respond well to text and email only. Would use Ron anytime for work just be prepared for communication problems if you are hearing impaired.

Mike and Ron both came out to assess my situation of a broken water heater. They were very nice to deal with, explaining every detail of changing from gas to electric. Mike came out a few days later and replaced the heater in a quick and efficient manner. We discussed future issues as I know I’ll be using them again. Would definitely recommend!

I asked Sunstate to send a plumber to check our tankless water heater that would not turn on. I was fully expecting to hear I would need to replace the heater. Instead, the plumber, Ron. S., blew me away with his honesty and integrity. He took the time to call the manufacturer's support line and have them decipher the error code being given by the heater. All we needed to do was press a reset button on the heater! Problem solved! All we paid was the base trip charge, which was more than reasonable. Sunstate - and especially Ron - are our new forever plumber. We will call them to work on other projects we are planning. BTW - He likes dogs. So do we.

During a kitchen remodel, a cabinet installer accidentally broke the cold water line to the kitchen sink before the isolation valve. I had to turn off the main water line to the house. Sunstate has always provided me with exceptional service in the past so I had no hesitation in calling for emergent service. I called around 10:00 and Sunstate had Ron at my door by 2:00. Ron render a quick and professional repair getting us back into service quickly.

We have been using Sunstate for years and they always do a phenomenal job. They are fair and honest with great communication. Our tech this most recent time was Mike and he was friendly, knowledgeable, and timely. So nice to have a company we can trust!

Ron came out to give an estimate on a job, basically determine source of a leak. He was very thorough on his investigation. His proposal was complete and very detailed. Not the cheapest, but not the highest, either.a very pleasant experience altogether.

I am a senior who is a first time home owner. So I am very nervous about finding contractors for major repairs. I got 3 quotes for a new water softener and chose SunState. Not only was their quote very competitive, the technician Mike was very kind, patient and knowledgeable. He took the time to answer all my questions and to build my confidence and understanding. Update: I am so grateful to have Mike’s number. I woke up to a leak under my kitchen sink. Mike immediately came out and helped me determine what to do until he could get back later in the day for the repairs. Again, he was very kind and patient with all of my questions and the repair costs were fair and reasonable. Thank you Mike and Sunstate Plumbing!