Wiley's Plumbing & Heating

We recently contacted two companies for quotes to replace our 12-year-old water heater. A technician from Wiley’s stopped by, took a few pictures, and said we would receive an estimate by email. The entire visit lasted no more than eight minutes. After receiving both quotes, we decided to go with another company. Shortly after, Wiley’s sent us a bill for $160 for the quote visit. When we called to inquire, the representative said that was their standard charge for sending a technician and that, according to their GPS, he was at our home for 11 minutes. After some discussion, they agreed to reduce the charge by 50%, which we paid. While we appreciate the partial adjustment, we were disappointed by the lack of transparency about the quote fee upfront. Because of this experience, we don’t see ourselves using Wiley’s for future plumbing needs.

The service was professional from the start! Prompt polite walked me through everything friendly spent entire hour checking all of the system! Did not have to wait weeks no contract to sign up for like others wanted! So glad I changed from Sierra air to this local company ! Wiley’s plumbing and heating class act .

We’ve had the absolute pleasure of working with Wiley’s Plumbing & Heating for several (unfortunately back-to-back) issues, and I truly can’t recommend them enough. What started as a bathroom remodel quickly turned into needing help with a sewer line backup, followed by AC troubles—and each time, Wiley’s has shown up with kindness, professionalism, and top-notch work. Bonus points: my dogs adore them, which says everything about the kind of people they are! Let’s start with Robert—he’s phenomenal. He initially came out to quote the bathroom remodel and then returned when a small issue popped up mid-project. He’s incredibly knowledgeable, honest, and just an all-around solid person. Honestly, Robert is the reason we decided to move forward with Wiley’s in the first place, and I’m so glad we did. Next up: Mike and Chris, the dynamic duo! They tackled installing a new bathtub and updating valves in both bathrooms. They came out twice and were always kind, thorough, and remembered us from their previous visit. They explained things clearly when I wanted details, but also respected when I just wanted them to work their magic. As a mom with a curious toddler who was very interested in all the noise, I appreciated how they handled everything with patience and a sense of humor. They never made me feel like we were in the way. Then, during all that, our sewer line backed up—enter Dave! He was quick, efficient, and had the right equipment to get the job done. He even came back with a camera to make sure we understood the root of the issue. Another total pro. And finally, just today, Isaac came out to look at our AC. We’d had another company come out first (because they could get here faster), but while they got the unit running again, they were pushy and tried to upsell me on things I didn’t need. Isaac was the total opposite—sweet, incredibly knowledgeable, and explained everything in a way that made sense. He even cleaned the unit thoroughly, something the other company didn’t bother with. Bottom line: Wiley’s is amazing. Every single person we’ve worked with has been kind, skilled, and trustworthy. I won’t call anyone else for plumbing or heating again—these are our go-to guys for life!

Called this morning to schedule a service, spoke to Kelsey who answered the phone and she was able to have the service men Ralph and Angelo at our home this afternoon. The gentlemen were both polite and friendly. The rates are very reasonable. I highly recommend Wiley's Plumbing for all future plumbing needs. Denise and Rocco Spina

It is with great pleasure I write this review. Recently my daughter had an issue that required immediate attention. A water flow system needed to be installed in her home. There were only four days to get this completed. I contacted Wiley plumbing as I have used them in the past with fantastic results. I explained the situation to Jason the owner and he scheduled and sent employees to our rescue the next morning. I can't say enough about this companies professionalism, promptness, and highly efficient work ethic. The system was installed and functioning by mid day. Not only did they do a great job they cleaned up after the issue and made sure we had no additional concerns. I highly recommend Wiley Plumbing and will use them again should the need arise.

This company gets 5 stars, the professionalism of rapid scheduling and price quote with Sierra was handled promptly. Ralph the plumber and his tech was very efficient, extremely professional , and pleasant. They cleaned up , left me with a beautiful water heater and even made me a sticker with a date on it for a reference for future maintenance . The price point was honest and I love supporting excellent mom and pop businesses. Thank you Wiley’s for your great work .

Dispatch failed to call me and let me know the plumber was running late. Other than that it was a good experience. Price was fair and Dave got the job done while explaining the process.