Roadrunner Plumbing & Air

Tankless water heater fiasco -After struggling with a tankless water heater issue in our new build and working with more than five plumbers who couldn’t provide clarity or solutions, Roadrunner Plumbing & Air stepped in and completely turned things around. From the start, their team delivered personal service and showed a true commitment to getting the job done right. They didn’t cut corners, ensured everything was up to code, and took the time to make sure we were aligned every step of the way. What stood out most was their transparency and guidance—not only did they fix the problem, but they also helped us understand how to work effectively with plumbers moving forward. It’s rare to find a company that empowers its employees to deliver quality work with autonomy, and Roadrunner Plumbing & Air clearly backs their team and their results. We left not only with hot water but also with valuable lessons: document the work, ask questions, and partner with professionals who are fair and transparent. Thank you, Roadrunner Plumbing & Air, for restoring our confidence and setting the bar high for service and integrity.

Outstanding Service – Highly Recommend! Chris, Roberto, and Joey from San Antonio Roadrunner Plumbing and Air were absolutely top-notch! They were professional, respectful, and got the job done at a very reasonable price. They replaced my AC coil, and now my air conditioner is working like new! Before finding them, I was stuck dealing with First American Home Warranty, and it was a nightmare. The contractor they sent out, Extreme Air Experts, was anything but expert. Total waste of time. I’m beyond grateful I found Roadrunner — they’ve earned my trust, and I’ll be using them for all my future HVAC needs. Highly recommend!

I just had my water main line replaced today, and I just wanted to leave an honest review and express my gratitude towards the job that was completed and the employees that did the work. Angel and Chance showed up on time and got right to work. They kept me informed each step of the process and showed me exactly what the issue was and how it would be fixed. They were punctual, professional, and personable. I was given different options as far as repairs go and was informed what each option entailed. Thank you for sending out solid employees to get the job done in a timely and professional manner.

I have used Roadrunner Plumbing for over 10 years and always get prompt, professional service and repairs. They communicate clearly and deliver a high quality result for a fair price. I wouldn’t trust anybody else. Here’s some pictures of the pressure reducing valve they replaced. The plumber Jonathan Evans showed up on time and was done in about an hour. First class operation and plumbers.

Dalton and Daniel did a great job fixing our AC! They were professional, efficient, and clearly knew what they were doing. Dalton took the time to break everything down in a way that was easy to understand and super relatable, which I really appreciated. They were able to quickly diagnose the issue and get it fixed without any hassle.

We were in a jam! Our laundry room sink started filling with water and there was no water running anywhere. It was a Monday and we were leaving town Tuesday. I called Road Runner Monday morning and they were here Monday afternoon. Mike introduced himself and his technician, and they got to work. Within minutes he knew what the problem was and gave us two options to resolve it. We took the option that meant we wouldn’t have that problem anymore. They were fantastic to work with! They showed us the video of before and after and it was like our line was power washed! They cleaned everything up like they weren’t even here. We aren’t going to use any other company! Road Runner is the ONE!

In the midst of an emergency leak, I was so kindly met with reassurance and an after hours visit from Mike and Trevor who were so efficient and helpful. They solved my problem and gave me options on next steps. No pressure, just considerate support. I’m so grateful to Kathy at Roadrunner for going into action to help. Above and beyond is the level of service I received. They are the gold standard. Thank you so much!!