William G Cocos Plumbing Co
📍 Plumbing services in St. Louis
William G Cocos Plumbing Co. is a St. Louis-based company offering a range of plumbing services. They appear to specialize in solutions for older plumbing systems and septic systems, often handling complex repairs and replacements. While some customers have appreciated the professionalism of specific employees, consistency in responsiveness seems to be an area needing improvement.
The company's ability to manage larger projects, such as full plumbing stack replacements, is a potential strength. However, effective communication and timely follow-up are crucial for providing a satisfactory customer experience. Improving estimation processes and ensuring consistent client communication would contribute significantly to their reputation.
Information about plumbing services - William G Cocos Plumbing Co
Offerings
- Repair services
Payments
- Credit cards
William G Cocos Plumbing Co is in position 23 out of 34 in plumbing services in St. Louis
Customer Reviews
William G Cocos Plumbing Co has a rating of 4 out of 5 based on over 41 reviews on Google
I have been dealing with water leaking from under my kitchen floor for months. Had my apartment complex called a plumber in the first place, the problem could have been rectified sooner. Joe, an employee within this company, was very professional, informative, and friendly. I am truly grateful, and satisfied. Crissandra Turner 1105 Towne Square Drive
I wasn’t really sure what I expected, but saw a lot of good reviews on the Internet so I decided to call to get an estimate for a cast iron replacement of my full stack. I was told that an estimator would be in contact with me two weeks ago and I was never called back. I recalled again Monday last week to and the woman told me she would call me right back and never did. I’m literally ready to give you over five grand in business but you don’t have the time to even call me back? You could just tell me that you don’t have the capability to service me. Don’t just blow me off. Bad business practices; Goes to show why it’s very important to know who is working for you and representing your business
A horrible company to try to do business with! I closed on my house in Nov 2024 . This company was listed on the disclosure for the septic system . I wanted to use the same company because I really didn't know what I was getting into with septic! The reception Sue is who I talked to and ensured me that I would get a return phone call. Weeks later, no return phone call. I called again and spoke to ( he said the owner) saying he would be buy and look around... never has come by , no return phone call! Beware you will be waiting for ever ! No respect for any one else's time!! We are now 5 months later!
Joe was friendly, knowledgeable and on time. He worked efficiently and even gave me free estimates in two other jobs while he was there. Cocos came recommended and I would use them again.
I had Cocos Plumbing come out & give an estimate for a Hot Water Heater & replace kitchen Drain stack in basement. Response was very fast to get estimate. (I also called 3 other plumbers the prior day & never heard from 2 of them yet & 1 called after Mr. Cocos already gave me an estimate. I told him don't bother, I hired another plumber.) Cocos Plumbing was very fast to come out & do all the work in a very professional manor. Joe R. did the replacement & kitchen drain repair in a very short time & did a great job. I would recommend Cocos Plumbing To anyone needing plumbing repairs.
We had nothing but a professional and pleasant (if there is such a thing in the plumbing world) experience with Cocos Plumbing. I just left the home improvement industry. It's hard to find professional people like Joe who did the estimate, ran the project, his company and his employee Derek. Joe and Derek did a fantastic job, were courteous, on time with their appointments and estimate. They also were always responsive if we had any questions. Pricing was competitive for a professional plumbing company. We have referred them already to other family members.
We have used Cocos Plumbing for 2 pretty good size jobs and we were completely satisfied. The timeliness, the professionalism and the entire experience was as pleasant as a big plumbing job can be. Bill came to look at both jobs, discussed with us and wrote up the estimates (which were spot on), he came by during both jobs to check on the progress. We were very pleased. Jason did most of the work on both jobs and he did a great job, was friendly yet professional. Cocos Plumbing will be who we calll whenever we have a plumbing issue.
Information about William G Cocos Plumbing Co
Address
William G Cocos Plumbing Co is located at 738 Lemay Ferry Rd, St. Louis, MO 63125, United States
Phone
The phone number of William G Cocos Plumbing Co is +1 314-631-2688
Website
The website of William G Cocos Plumbing Co is: cocosplumbing.com
