Arico Plumbing Heating Cooling

I called with an immediate issue. Kitchen faucet leak... Steve had someone out the next morning! I had a call to see if the guys, "Angel and Jordan" could come earlier than planned. I was so thankful! Angel and Jordan where so accommodating and got everything hooked up and working within a short amount of time. Fair pricing, excellent workers and I will defiantly be contacting Arico Plumbing again for my future needs.

It's been a year but I'll finally post my negative experience with this company. I had been using their services for years until they ripped me off on a commode installation. They charged me $135 for the service call to troubleshoot a sediment clogged toilet. I bought the commode from Home Depot for $120. They charged me an incredible $380 for a 30 minute installation! A friend contacted me a week too late, to install it for $100. Seriously, I paid a total of $635 for the whole job.

Contacted Arico through their website for a backflow test. The website advertised the test for $69 for units under 2" and offered a $10 off coupon. Our unit was 3/4", we were charged $75, should have been $59. I asked the tech after receiving the bill why it was more expensive than advertised. He told me the website had been hacked I followed up with the company through the same email string I had booked the appointment through and two days later, no response. A one star review, credit card dispute, and a formal complaint to the state plumbing authorities over $16 and poor communication. Great job

We worked with Arico through our warranty company for our AC coil that wasn't working. Tim did a great job diagnosing the problem and getting all the necessary information to the warranty company. They kept us informed during the waiting process and made sure we got the right parts. Tim came out and finished the whole exchange in an afternoon and was very patient with my questions, he even went the extra mile to help us get our outside unit cleaned up and prepared for the summer. I will definitely use them again if the situation arises.

I can always rely on Arico for excellent,reliable service. Many years ago I had a water pipe break outside & I called three well known companies to get an estimate but I also needed service soon. Arico was the first to arrive, the best price and the friendliest. I only call them now. I recently have needed to call them for two different services and both times Josh was my serviceman. He was very knowledgeable, courteous, and finished each job in record time I couldn't be more pleased!!

We have been customers of Arico and have never been disappointed with their quality of work and service. For our most recent call our technician John showed up on time and was personable and professional and made sure not to leave a mess behind when the job was done. My Joe Homeowner attempt at plumbing that had gone sideways was quickly resolved and he gave me the names of a couple places in town that I could try for the hard to find parts for our 40 year old faucets. He even took the time to give me some pointers on how to finish up another project that is going to save me time and avoid some aggravation. I highly recommend Arico in general and John in particular.

I had initially contracted them to move water lines which when they did, they installed the incorrect lines, hot to cold and cold to hot. Now my toilet has hot water coming in. I had reached out for contracting for another bathroom but their poor scheduling and rude office manager Steve who was snarky over the phone have led me to believe that this is not a company I want. Clearly they don't want to work with me either as they very clearly states when I pointed out their unprofessional behavior.