W.F. Hann and Sons

Rafael did an outstanding job with my furnace service today! He arrived on time, was extremely professional, and clearly explained everything he was doing. He quickly diagnosed the issue, fixed it efficiently, and made sure everything was running perfectly before leaving. His attention to detail and friendly attitude made the whole experience stress-free. I truly appreciate his expertise and dedication. Highly recommend Rafael for anyone needing HVAC service!

Excellent service! Christopher, the technician thoroughly diagnosed the issue and got to the root of the problem. It was Wednesday before Thanksgiving and the temperatures were scheduled to drop very low. Christopher provided amazing service—he was determined, patient, and very caring. He even called in for parts to be delivered, and as the last job of the day it made his day a bit longer than expected. Thank you so much Christopher! I’m so grateful. I’ll certainly continue to recommend WF Hann services to anyone in need.

Installation team was great. They worked together to remove and install a new AC and heater in one day. I was impressed with coordination of the entire team. After two days, everything works great.

So I own a local restaurant in the city and I reached out to this company to repair my exhaust fan and ended up having some issues with my repair….but this review that I’m leaving isn’t to highlight the issues I had with the company…. It’s to truly highlight the exceptional way in which Billy and this company handled the issues. I went into the office to speak to Billy and honestly I expected a fight after dealing with other contractors on the past this is just what I’ve been accustomed too. This experience was everything but that… Billy never made me feel uncomfortable, he was extremely reasonable and respectful with me, he actually provided me ample to time express myself and my concerns and he told me he would get back to me. He literally followed up with me and kept the lines of communication open on multiple days letting me know he didn’t forget about me and not just sweeping my situation under the rug. Then on top of all that he was able to provide me with an amazing solution. This company has my respect and Billy you’re the man!!! Thank you for standing being your reputation and the quality of your companies work. I see why you guys have been around for many many years. This is the type of customer service that needs to be taught. God bless!!

We had a drum trap drain removed from a bath tub and replaced with a modern "P" trap. Every step of the process went as described in the estimate and they left the work site spotless. We’ve been very satisfied with Hann’s service and personnel. See before and after photos

Chad did a great job. Courteous with attention to detail. No problems what so ever on his abilities. The prices were nearly the same as other companies. (All too high) We came to Hann because of the service.

W.F. Hann provides exceptional service as always. We were incredibly impressed by our technician - Jerrell Hodge. He was prompt, extremely knowledgeable, provided outstanding service (he even carried something down to the basement for me that just happened to be sitting near the steps waiting to go down on my next trip). He made sure we fully understood all of our options. This level of service is why we have used WF Hann for nearly a decade.