Carr's Plumbing, Heating & Air, and Maintenance

Forever thankful for Carrs plumbing! Fixed our AC with no hassle and with in 3 days. His technicians are not only the best but, non judging, and hard workers. Can’t thank Al and the technicians enough!

My family has been business with Carrs For quite some time They have always been very professional and and always willing to work with us. Despite some of our differences in the past, we always given another chance and that we did and we are grateful. We are continuing business together and we greatly Appreciate. One of their technicians came out today just to check on our unit and make sure our business was good to go with AC running. Thank you for coming by and taking the time Just to check on us Sincerely, Connie’s Mexico Cafe , Cici Garcia

Sewer line replacement. Orangeburg Pipe 73 years old. I got quotes from 8 different plumbing concerns, although 3 declined (we don't do that type of involved work). The others quoted $18-32,000, and said it would take 3-4 days - and some of them charged a fee just to produce an estimate. 'Mike' quoted under $11,000, and essentially had it done in one day. It took a couple hours the next day doing cleanup, but, they were hampered by a thunderstorm. One of the more expensive firms required us to move a garden shed & breakup the concrete foundation. Then, 3 sections of a neighbors fence would need to be removed for access to get the backhoe into the backyard. 'Brandon', Carr's backhoe operator, was highly accomodating. He created an inventive method to get the backhoe thru without bothering the neighbors fence. Then, moved the shed aside, and used the backhoe to move the concrete out of the way in one piece. When completed, he moved the concrete back, and then set the shed back in place. Other companies would have me taking 3 days off work to facility their needs, and hire 2-3 extra guys besides. Carr brought their own helper crew and took care of business, and then went the extra mile to make it all go right... and for the best price. ***** Five Stars.

Water leak in laundry room. They were here on time, promptly went to work. Did an awesome job. I definitely will use them again.

Called to repair two toilets. Usually a tech checks with you when they know how much the repair will be. They did not. They just made the repair which cost $400. These were specialty commercial toilets that we did not want fixed at that price. We would just have replaced them with normal toilets. Anyway, they pretty much didn't care and were rude about it. Didn't get back to me about questions regarding a warranty, since those toilets were basically new.

Very dissatisfied. The Plumber technician started charging his hourly rate at 8:10 AM, but didn’t call me until 8:16, was not authorized with work until 8:23 and showed up at the property at about 840 AM. The tenant gave him access to the property and had to leave for an appointment after the tenant left. The technician could not find the crawlspace entrance he asked if I wanted him to wait until someone came who could let him look through the house and find the crawlspace or to just leave and come back later when they will be home. I told him we’ll stay for the hour and then if nobody comes, go ahead and leave he said that he started charging me at 8:10 and I did not even confirm the work for that I have for him until 8:23 AM. He arrived at around 8:40 AM and left the property before 9 AM. I told him to just leave the property and I will just pay the service charge. I feel this is unethical and I will find another plumbing company to service my properties. Also, technician said the fee was $165, but they billed me $175. I paid the bill, but asked why I was overcharged. The technician said he accidentally put in the wrong amount, but that they could not refund me for the overcharge, but they could credit it on a future bill. That was enough for me to decide that I will not work with this company.

Our car broke down on the exit ramp from Kellogg. One of the Carr's employees pulled up beside us. When he realized that the car was unable to drive, he pulled up behind us with his flashers on and helped push the car to the gas station parking lot. He was a true life saver. Not many people are willing to do this anymore. Very nice man.