Mr. Wilson's Plumbing and Drain Solutions

Honest, customer-first, and always performing quality work. The prices are the best in Lubbock for the kind of routine work I need at my residential address (drain line clearing, running camera). I have been and will continue to use them for years. Eric is incredible, and if I had my own business, I would try to poach him from Mr. Wilson's. I have had recurrent issues with old cast iron and Orangeburg lines that can't handle root systems and paper products. Eric has helped me on my last three service calls. On the second of these calls, he advised me to get the city involved to get the Orangeburg replaced at the connection, since he correctly identified when clearing that the PVC on my side of the fence wasn't the issue. When Eric came out last time, he responded immediately to my call (he was covering the dispatcher), cleared the blockage right away, and reminded me about the camera inspection. I was reluctant to get the inspection then and there, as there were tree limbs and other debris in my alley that made marking the location for the city impossible. Eric volunteered his time in the 95 degree heat to move the 500+ lbs of tree limbs out of the way so that he could mark the area for the city. He called the city right away and explained that I was experiencing a service disruption so that I would get an expedited work order. I am humbled and honored by his commitment and professionalism. I trust Eric to work on my home completely unsupervised, and am always very pleased with the quality of his work. For this, and all the reasons I mentioned above about the business itself, I am a customer for life. Chris, if you're reading this, thank you for sending me your star player.

We contracted Mr. Wilson's Plumbing and Drain Solutions after several failed visits from another local plumber. We were very frustrated as the other local plumber seemed to try to throw anything at a wall just to make it stick. However, always a failed result. Needless to say, Mr. Wilson's sent their technician Eric to service our plumbing issues. Eric and I had a chance to go over everything that the previous plumber did. Eric immediately identified where he felt he needed to start to resolve the issue. We agreed with his assessment and within 15 minutes of working on the target area, Eric resolved our issue in its' entirety. From this point forward we will contract Mr. Wilson's Plumbing for all of our future plumbing needs. Lastly, we will now commonly refer to Eric, as Eric the Great. He absolutely was professional, hard working and dedicated to doing the job right, the first time. We cannot be grateful enough as the previous plumber cost us around $300 with their failed efforts.

I had a main line blockage ,and huge plumbing problems inside the house. I called Mr. Wilson's Plumbing to come out to run the line . Eric came out to take care of the problem and within 10 minutes, our sewer line was unstopped. Eric was very professional and did an awesome job. We were very satisfied with his work ethic. Thank you so much!

Erik was great!!! From the time I first called him, to finishing the job.He worked hard to get me going, but never gave up. I would recommend and hire again if needed!

Eric was absolutely incredible! He kept working until the problem was fixed and he had great spirits about a really unfortunate situation! Smiles and great attitude plus genuine conversation! He saw the job through to the end and didn’t give up on it!

Mr Wilson’s plumbing and drain solutions have fixed and repaired many of our plumbing problems and issues. They are efficient courteous and professional each time we have needed their services! They came to our home 2-weeks ago to unclog a drain that was really clogged up. The young man whose name was Eric came in and greeted my husband and I with a smile and shook our hands. He then asked what specific issues we were having and assured us we would be all fixed up. He went right to work and fixed the problem, I can honestly say that I’ve lived in this house over 20-years and never seen the water run out of the drain so fast after it was fixed! We will definitely use Mr Wilson’s plumbing and drain solutions in the future as we always have! They are efficient courteous and get the work done correctly until customers are completely satisfied!! Well done Mr Wilson’s plumbing!! Chris and Carol Berryhill

The Plumber named Eric working for the company came out and was the rudest person I ever had in my house ever in over 60 years here. He told me to shut up multiple times and not talk to him, and he would not answer. If I hadn't already paid on his first trip, I would have told him to leave, as it was a really bad experience, especially the second time he came back later the same day. And made fun of me all during the second trip for same repair, as it was leaking worse after his first visit. He wanted to charge me double for two visits, but the leak he fixed after two trips was not even leaking before he came out. Most rude service guy I have ever seen or heard of. The owner was nice and tried to help, but that Eric was very ill tempered!! Customer beware! Almost like he was trying to hide something he was doing also in the excessive rude behavior. Guess I'll be finding a new plumber thanks to Eric! Should be 0 stars if that was an option. Customer Beware!!!!