Rays Plumbing Service

It seems inevitable that we end up with water problems at the end of the business day and right before the weekend or a holiday. The person that took the after hours call was reassuring and had the technician call as soon as he was able. He was willing to come out in the dark to start the diagnosis. We set up a diagnostic appointment for the holiday. He came out first thing that day taking time away from his family. Much appreciated. I am so glad to be a member of the Rays Care Program.

Ray’s Plumbing and his staff are amazing! I had an emergency and had had no hot water for a week by the time I had called them and they got right on it, utilized my warranty, and were able to get the job done super fast due to another client having to re-schedule their work. This company is super conscientious, ethical, trustworthy , and they have financing which was very helpful for me because I wasn’t expecting my water heater to go on the fritz. I definitely recommend this company. Ronald, the owner is awesome and so are all of his employees! Great company to work with.

Hi Zak thank you for your prompt service! I will keep your business card and contact you with future repairs! Thank you for the stress free service and hats off to you!!!! Here is the disaster that you help me fit! Worth every dollar!!! Thank you once again!

My daughter has a Navien gas on demand heater that had some leaking water in it. The technician there said it was the heat exchanger and would probably cost in the range of $9,000 to $12,000 if the water heater had to be replaced!! He was waiting to find out about the warranty on the heat exchanger. Now this unit is $1,400 retail brand new. To swap it out is less than 1-1/2 hours (the gas line, water supply, hot water outlet, condensate pvc pipe, and pvc vent are already plumbed in) Swapping the heat exchanger is a bigger job and apparently it was under warranty but to do that would be around $2,700, not including the service fee which was just under $400. If I could give these folks a zero star I would. They are absolute crooks and love to prey on people that don’t really understand what’s involved. They are honestly no better than the scammers that prey on the bank accounts of senior citizens. Stay as far away from this company as you can.

I called Ray’s plumbing to install two stop valves with dual outlets under my bathroom sink because I went from one faucet to two faucets. Zach came out to do the install and was very courteous and nice and seemed efficient with the work. I was not too impressed that first thing he did, he was trying to upsell a maintenance plan but okay. Then he quoted me for the work including two forms of the maintenance plan with the work included and the work separately. I was shocked at how much the actual work charge alone was but since I wasn’t quoted a price ahead of time I felt obligated to have him do the work since he was already there and I had already paid a service charge. (It has also been a couple of years since I have had any plumbing work done so not sure absolutely how much price increase might have occurred. But I talked to my brother, and he felt it was very high also and he has been involved in construction for years.) I also asked Zach to look at my kitchen sink as I am having counters and a new sink installed there and wanted a rough estimate. I have now requested a valid, complete estimate from the company, as I am not going to go through this shock again. And if I feel the kitchen job appears to be priced similarly, I will definitely be getting further estimates as I feel that the price for the bathroom was high.

We just built a new salon, and had Rays plumbing Do all the plumbing from the bathroom to washer and dryer to wash sink. Did a absolutely wonderful job, highly recommend them.

Rays plumbing is the best. Very professional, quick, friendly and honest. I'm definitely going to spread the word. Ask for Zack, as your technician he was AWESOME. Thank you Ray's plumbing and Zack too. Sincerely Tina Wright