Regency DRT

I'm a contractor hired by Regency to do this job. We did all the work as per the photos. the customer was very satisfied. we started this work on 9/2/23 and ended on 13/02/23. to this day we have not received a penny for this work. My finance department contacts Regency accounting every day, they just ignore us. For this reason, I want to leave it on record here for customers and service providers not to trust this company because it is not a serious and responsible company with its commitments. I'm 65 days without being paid for this job. my contract states that I should be paid within 21 days of completing the job. Sorry to bring this up, be careful it doesn't happen to you. Now I'm going to charge the owner of the house for the service provided at his residence.

Can’t say enough good things about Regency DRT…specifically Shane and G along with their team. Storm damage and being displaced is hard, but I have been impressed with the attention to detail, care for our home, and how quickly and efficiently they have worked! They are working a larger scale project in our neighborhood and have made it feel very personal and like we are not just a number. We are now entering rebuild with them and it’s hard to believe how easily the whole process went! Thank y’all!

I contacted John Nunes vice president about this matter and he told me to kick rocks, I showed up to do an evaluation for repair to make right and was told the owner didn’t want me there, literally some tape lines, a few seams showed through drywall, all repairable easily, and did not constitute a non payment of $5000…it was literally dishonest on the Orlando office’s part. I’ve never been contacted and if the owner would like to email me or call me my name is Alan centurion the company is Creative Vision, they also tried not to pay me $1350 for another job I fixed from another contractor, for the Literal boss of one of the insurance companies Brian Lilly, until I contacted him and they made regency pay me promptly via bank transfer the same day, so they were very capable of paying me what’s owed even if they subtracted for repairs. Thank you.

If I could give a negative star I would. In April I had a leak under my kitchen sink my insurance company Slide Insurance referred me to use regency DRT to do the motor mediation. They came out then sent in someone to do a mold assessment and for over a month I contacted them and they kept saying that they were waiting on my insurance to send a check. All the while, My insurance company told me that they had sent a check over a month ago and that regency DRT cashed it. I then canceled my order with Regency DRT because I don’t trust them anymore. I have been waiting on Regency DRT to send me a check that for over a month now. Every time I call them I get the runaround, they won’t return me or the insurance company’s phone calls. I’m highly disappointed and stressed out. I’m meantime old is growing in my home.

Regency DRT was the given company through my insurance to repair an upstairs room and my garage. The project is 9 months in and still incomplete. Since initial date they have had a contractor who under quoted the job by 15k. They fired him without notifying my family about the change in our project manager. The new project manager is incapable and strings me along saying the project needs to be paused or he can’t get workers here. I am in constant communication with the VP John Nunes to get anything done at my home. Today at the 9 month time point I still do not have a functioning garage or completed repairs. I have been nice with the company and signed all my checks from insurance ASAP so they had money to pay their subs. My project manager rarely responds via text or call but is able to shake me down to sign a check while I’m in the NICU with my newborn child. I have fought to get any workers at my house but the project manager can meet me at the children’s hospital at the drop of a hat for money. Do whatever you can to avoid this company like the plague.

We had a water tank flood issue, called our insurance who then contacted Regency, and 30 min later we had Raymond here, equipped and ready to tackle the job. Raymond was informative, very professional, attentive, and and just the sweetest. On day 2 we also met supervisor Erik, who was also very professional, and caring. Thank You Regency for sending Raymond to take care of us, and for your very quick response in our time of need.

We had a leak on our second floor that leaked through our kitchen ceiling. Regency DRT had a very quick response time. Mickel came out the same day armed with dehumidifiers and several fans. He was very professional and a pleasure to work with and would recommend this company. Because of their quick response time and the ability to assess what needed to be done and do it , my house suffered little damage. Everyone we dealt with was very professional with great customer service skills. I highly recommend this company and Mickel.