Holden Roofing Austin

Timothy Carr with Holden Roofing provided outstanding service and support throughout the roof replacement process. Although our claim (after a hail storm when many neighbors had their roofs replaced) was initially denied, Timothy was thorough, persistent, and patient which led to our insurance company’s approval. Timothy is also a super nice, great guy which made the arduous process as pleasant as possible. The installers were wonderful, too. I highly recommend Holden Roofing - just be sure to work with Timothy.

I cannot speak highly enough of my experience with Holden Roofing and especially my salesman, Tim Carr. From start to finish, Tim showed remarkable patience, professionalism, and genuine customer care as I took my time deciding exactly what services I wanted. He never pressured me, always answered my questions thoroughly, and guided me through each step of the process with clarity and confidence. Tim went above and beyond by meeting directly with my insurance adjuster to make sure I received the maximum benefit from my claim, ensuring nothing was overlooked. The entire process was absolutely hassle-free, with outstanding communication from start to finish. What really stood out was their understanding and professionalism when it came to the payment process. Tim and the Holden Roofing team worked seamlessly with my insurance carrier and mortgage company, and they were patient as the payment moved through bank holds and internal processing — never once hounding or applying pressure for payment. That level of trust and courtesy is rare these days. The end result was a smooth, stress-free experience and a beautiful finished product. I highly recommend Holden Roofing to anyone looking for a reliable, honest, and professional roofing company. And a special thank-you to Tim Carr, whose knowledgeable guidance and respectful attitude made this entire process as easy as it could possibly be. If you’re looking for a roofing company that truly puts the customer first — look no further than Holden Roofing and Tim Carr!

Colin was absolutely fantastic to work with. He did a far more thorough inspection than the first roofer that came out, complete with detailed photos and clear explanations. He handled the entire insurance process for me—communicating directly with the company so I didn’t have to be the middle-man. When the claim was initially denied, Colin connected me with an appraiser and guided me through that process until the insurance company finally approved the work. In the meantime, he even lined up contractors to fix a roof leak so I wouldn’t be left hanging. The installation itself was smooth, and he came back afterward for a full walkthrough and nail sweep to make sure everything was perfect. Colin is incredibly thorough, honest, and just easy to work with. I strongly recommend him to anyone looking for a roofer.

As result of the May hailstorm, we had to have our residential roof replaced. After talking with several roofing companies, I opted to go with Holden Roofing and representative Chris Pickard. The result was a seamless and problem free process. Chris was so thorough with every detail, including coordination of all communication with our insurance company, filing the claim, working closely with the adjustor, making recommendations on products to be installed and called our attention to other exterior damage that had been overlooked by others. Many aspects of the roof replacement process were beyond my area of expertise. However, Chris’s dedication and attention to detail ensured that everything was managed efficiently, providing us with complete peace of mind throughout the experience. The team that installed the new roof was highly professional and treated our property with the utmost respect during the entire project. Their attention to detail and care for our home were evident at every step. I am extremely satisfied with the outcome and the level of service provided. Without hesitation, I would recommend Holden Roofing to anyone in need of similar services.

I just had my roof replaced by Holden Roofing , and I couldn’t be happier with the whole experience! Colin was my representative and he made everything super easy from start to finish — great communication and very professional. The crew showed up right on time and finished the entire job in one day, which was amazing. The roof looks fantastic, and they left everything spotless when they were done. I definitely recommend Holden Roofing if you need any roofing work done!

John Winn at Holden Roofing was fantastic! He was prompt, professional, accurate and detail oriented. He helped me every step of the way in a full roof replacement. John continued to follow up with me after each phase from insurance inspections, throughout and after project completion to ensure satisfaction. Holden did a great job, and I am very happy that John Winn was by my side. I highly recommend working with John and Holden Roofing.

I had an excellent experience with Holding Roofing Company. From start to finish, the process was clear, honest, and professional. Their sales representative, Tim Carr, was outstanding—very knowledgeable, patient, and thorough in explaining every detail of the project. He answered all our questions, helped us understand our options, and never pressured us into a decision. The roofing crew arrived on time, worked efficiently, and left the property clean. The quality of the workmanship is excellent, and the final result looks great. It’s rare to find a company that combines great customer service, professionalism, and quality this well. I highly recommend Holding Roofing Company and especially Tim Carr for anyone needing roofing work!