West Michigan Roofing & Construction

West Michigan Roofing did an awesome job on replacing our old and stained roof with a new beautiful roof. We have a pretty big home and wanted to also get our shed, playhouse, and playset re-roofed as well. They did it all in 2 1/2 days and did a quality job. I really appreciated the help our project manager, Derek, provided. He helped us pick out a great color and even climbed on the roof to lay out shingles so we could get an idea of how it would look on the house. Derek made sure we were aware of all shingle and venting options and helped us pick the options that are right for us… and after I checked with a few other roofing contractors and saw the BBB rating we knew West MI Roofing was the right choice. The roofers were customer focused and although busy, they took the time to answer any questions or requests we had. Brendon, the crew manager, did a great job making sure the crew had what they needed, were doing quality work, and were happy. He even climbed up on the roofs to help wrap up the job. We love the look of our new roof and know it will last. I am very happy with the job West Mi Roofing did and highly recommend them.

I used them for a roof a few months ago and that was fine. Jim was great and super helpful. The only reason I'm leaving 3 stars is because their referral program is a little less than honest. If they can find a way to weasel out of that they will. So if you refer someone to them don't get your hopes up that they'll hold up their end of the bargain. If they can get out of paying you then they will. It's too bad because otherwise they're a great company that does good work.

Process actually began back in January 2019 at the GR Remodeling & New Homes show. Got several numbers and contacts to get bids from to do this major home project. Current roof is 25 years old and was on it's way out. Interviews were interesting as I did 4 different companies to get bids from. A learning curve was involved so each one offered something unique to them. West Michigan Roofing and Construction was the definite winner as not only the best product but the sales person Jeff Alexander was knowledgeable and up to date on new tech and availability of their product to use on my house. His help was indeed good and working with me also instilled confidence in going ahead with this major task. Once the decision was made it went fast and as of April 1 2019 the old roof was taken off and the new one is on and looks flawless from all I can tell. Will pick West Michigan Roofing and Construction ahead of others for any future projects here.

We had been trying to schedule our roof to be done for 2 years from a company that continued to kick the can down the road for scheduling our project. I finally just decided to call West Michigan Roofing to see what they could do for us. In a matter of less than two weeks from that phone call, we had our new roof! In fact, the actual work at our home was done in only two days! This showed me how good communication and proper planning makes for a very successful project. We were sent a document to educate us on "what to expect", but honestly, it must have been a document to reflect a worst case scenario. The day they started was the same day the dumpster arrived as well as the material, and the end of the following day, the site was clean, the dumpster gone, and all extra materials removed. The team that actually did the work had to have been a seasoned crew as they worked smoothly and collectively, and yet, you could hear them banter and laugh amongst themselves all day just adding to the positive atmosphere. As an organization, they were always in contact, from the very beginning to the very end, making sure that all our expectations were being met, and if anything was not quite right, it was being handled in quick fashion. Another great thing that makes West Michigan Roofing unique is that they can offer you a "workmanship warranty" that goes right alongside any material warranty giving you extra piece of mind. There will always be bargain roofers out there that will lay a shingle for you at a better rate, but if you want to have a roof done by people that have been doing this for decades and know how to get it done and done right, then I would recommend you contact West Michigan Roofing. Thank you to Mike, our first contact, Jeff for communicating with us every step of the way, and the entire crew for their amazing ability to take our more complex roof system and completely finish the project in record time.

The entire team at West Michigan Roofing was outstanding. It isn’t often that I can say someone exceeded my expectations but they did. After my phone call a gentleman by the name of Tony Costelloe came over and went over everything including climbing up the roof several times. We needed a new riff and three skylights replaced. Tony was diligent in figuring that out. If you need a roof ask for Tony. Past Tony the installation crew was amazing. Clean organized professional and nice. I would highly recommend this group. From planning to finish all was great.

West Michigan Roofing and Anthony Costelloe were great to work with when we needed a new roof in 2019. After a big wind storm we discovered that large sections of shingles had blown off the roof of our north Holland home. I called West Michigan Roofing immediately and they sent someone out the very same day to secure the roof temporarily. I was very happy with the speed of their response. Anthony Costelloe was our contact person, and he was great to work with as he coordinated with our insurance company and helped us to navigate the claim process. In the end, we had to get about 90 % of our roof replaced and the West Michigan Roofing team did a great job. They were reliable, cleaned up after themselves and we were very happy with the quality of the job they did.

Our original roof was 20+ years old and was starting to leak and was not sure who I should call for a replacement roof. After having their roof replaced due to storm damage, our neighbors recommended West Michigan Roofing to us and seeing their A+ standing with the Better Business Bureau I made the call to get a quote. Don was flexible with our schedule and came over with to discuss our options. Don was straight forward with the cost, materials and time line. Great communication with Don and WMR during the entire process, including follow up calls to see if we had any problems or concerns. The crew showed up at 8AM on the dot and stayed until they were done and everything was cleaned up. Very happy with our choice to use WMR.