Energy Advantage Roofing & Solar

I've been working with Energy Advantage to figure out my roof and solar situation. Sean who walked me through the process and options was great. Charminder the foreman for the stone coated steel roofing kept the team on task and made sure the site was clean when everything was finished. The unsung hero of everything though has been Melissa, she's the most communicative helpful home services employee I've worked with across various projects and contractors. Even when I've dropped surprises like requesting gutter work last minute she had the contract over and ready to go in no time. I've been very pleased with my overall experience so far. They're coming back here soon to start the solar. If the experience is anything less stellar than it has been so far I'll update this review, but I would be surprised.

This team goes above and beyond for their customers. I was under contract to sell my house and had a hail storm and they did the project so quickly and communicated constantly. Melissa is an incredible communicator and made sure everything was done exactly how we wanted. 10/10!!!

I had a terrific experience with Energy Advantage. After several days of rain i noticed a leak in my garage, i called their phone number and they had someone (Takuya and Mario) out the SAME DAY. they took a lot of pictures and showed me the areas affected. within 3 days the job was complete, again with before and after pictures. i would highly recommend this company to my family and friends.

Definitely would recommend this company if you need roofing, solar, or gutters. I have now had the pleasure to use them for all three and while there were a few minor issues, overall it has been a very good experience. They do seem to care about the customer experience and the work had been very thorough. My only issues have been minor cleanup issues after a job is done and one minor issue with a mixup up color for my gutters. The color mixup was resolved before the job started and I ended up with the correct color and the job was still completed in time. The crews for all 3 products listened to my concerns and ensured that they were incorporated into the job.

We had roof, gutters and solar installed. This gave us three crews to work with and every crew was amazing!! The foremen of each crew kept us informed of what was being done that day and plans for the next day or the next crew coming in. I was never in the dark throughout the whole process. They left the site as clean as it was when they started the day. The product looks amazing!! Thank you Jeremiah, Melissa and Rafael!!! Without you all, it would not have gone so smoothly!!! You all are amazing and so are your crews!!! Before and after photos

I received a marketing text from energy advantage offering free quotes on Sunday. I need roof repair. I texted to schedule. They responded within an hour. They can fit me in on Tuesday. Great. Tuesday comes. They come look at my roof (presumably). I don't hear from anyone. I call them. They say I'll get a quote to my email by EOD. Next day same thing. Thursday I call again. They say they're putting together a proposal to email me and it's going to take an hour. Still no proposal. Then I get a text saying I've been emailed a quote for a full replacement (which I haven't) and that someone can come out tomorrow to evaluate for repair. First of all, don't send marketing texts out if you're too busy to take new clients. Second of all, communication was so horrible I'm shocked they have any customers at all. Luckily I've already received a quote from a different specialist and he's coming on Monday. **Friday Morning Update** One of the managers called me and apologized for the miscommunications and was very kind. He provided me with a quote for $3,300.00 for a few replaced shingles. I did receive an $1,100.00 quote from another company so I will be going with them. I am updating my review from one star to 3 stars. I realize that I did not have roof work done from this company. I still had such a bad experience with communication from this company and it should not have taken an entire week to send me a quote while rainwater was leaking on my tenants' heads. The guy who does their phone answering is also probably dyslexic or something because I had to spell my name for him an absurd amount of times and he could not get it right, which is also part of why I never received the quote. I told him maybe three times that my name was not Kaiti Tritchett but he couldn't get it right. So definitely hire someone new to answer your phones. Text your clients back, and send quotes when you say you will.

They are thoughtful and listen to your concerns. Charminder went above and beyond every interaction I had with him. If you can, I would recommend you request Charminder if possible to manage your roof project. We had a leak that was difficult to figure out where it was originating from. Charminder worked hard to identify the issue and then some to ensure it was fixed. I worked with another roofing company when I initially bought my house and the service was not at the level that Energy Advantage provided. I highly recommend if you want your roof issues to truly be addressed.