Roof Doctors

Roof Doctors is the most professional company I have ever worked with. Matthew has great integrity and was on top of this project from the start. He and his team worked with the insurance company directly which made the situation much easier on me. Mathew made a point of attending the insurance inspectors visits as to make sure they (insurance) observed and documented every issue with our roof and his team did follow up calls in our behave to make sure the insurance company was moving in a timely manner. At installation of our roof their team was quick and efficient with great quality of workmanship. Also, they were very clean in their building technique so there was no mess. I would highly recommend Roof Doctor to anyone needing their roof attended too. They are the BEST!!

Thankyou very much Mathew & his asst for going above and beyond during my inspection. He assessed the problem and applied sealant on my deck in multiple areas, which was where my leak was coming from and did even charge me for it. I would recommend more customers to this company for their roofing needs anyday.

Matt and the roof doctors are the truth , they got my storm damaged roof replaced with a great limited lifetime shingle , the installation looks amazing and they handled it from inspection to install thanks Matt and the roof doctors for great service!!!

Had a great experience with the Roof Doctor. Matt was very helpful with dealing with the insurance company and coming out helping me fix leaks. Also his office crew are courteous and answered questions as they arose. When his crew came out to replace the roof they were all professional and respectful. Also did a great job cleaning up afterwards.

Recently purchased a 25 year old home in Gold Canyon and needed to know the condition of the roof. I had a couple roofing companies come out to take a look. Most spent no more than 5-10 minutes and very vague with their answers. After talking to a couple of others in the area and getting their feedback, I gave Roof Doctors a call. Not only were they very responsive but came out, spent about 30 minutes going around the roof, even pulling up a couple tiles to inspect the condition of the underlayment. Like any other 25 year old roof in Arizona, it needed to be replaced. Their team also mentioned that the roof tiles were god shape and didn’t need replacing. They provided me with a detailed quote and were very responsive to questions and spelling out the process in detail. If you are looking for a quality job with people who stand behind their work, look no further than Roof Doctors. I want to personally thank Jon, operations manger and Bryce, sales Dept. The attention to detail and concern for the customer show why this company is successful - hard work and standing behind their good name. I love my new roof and the 30 year warranty !

I had a highly disappointing experience with Roof Doctors, LLC after a storm damaged my mother’s house in Tucson. Their business model seems predatory, targeting vulnerable people like my elderly mother. A representative, Matt’s brother, approached her post-storm, using Christian buzzwords to gain her trust and secure an exclusive contract. Despite my objections, she insisted that signed with them. Initially, they were efficient, offering a discount for placing advertisement signs in our yard, which I agreed to. However, the job took over eight months to complete—far too slow. They handled additional repairs (e.g., eaves) not covered by insurance at average, not competitive, costs. They subcontracted the AC unit replacement to "We The People," a Phoenix-based HVAC company. I warned that their distance would lead to poor service, and I was right. The AC installation was not up to code, with a new breaker box incorrectly installed in a closet. "We The People" lied to Roof Doctors, me, and Pima County Inspectors, claiming it was from the old unit. Roof Doctors sided with their contractor, not me, and continues to refuse to get an inspection report, which will cause issues when selling the house. Additionally, they mishandled repairs on our natural brick house. When rerouting the AC condensation line, they drilled through the block wall, damaging it. Instead of a proper fix, they slapped a flange on the pipe and painted the natural brick—an unacceptable solution. After I rejected this, they sandblasted the paint, leaving an ugly, mismatched stain on the wall. The costs were outrageous for an 1,100 SF house. The roof repair (not a full replacement) cost my insurance $40,000—double the typical cost for a flat roof. The AC unit replacement, which should have been around $5,000, was billed at $10,000 for just a 3-ton unit, excluding the air handler and heat strip. It’s clear they’re overcharging insurance companies while cutting corners. I withheld final payment for about 2 months, hoping for the inspection report, but eventually paid to be done with them. Roof Doctors preys on vulnerable people and exploits insurance companies, much like ambulance-chasing attorneys. I strongly recommend avoiding them until they adopt ethical practices. Do not trust Matt or his company.

Roof Doctors did a beautiful job. Matthew was great to work with, a man of his word and work you can trust. Thank you for great service and for all the hard work with the insurance company. We have the best roof on the block! Thank you!