AAA Jack The Roofer

Jack was responsive, punctual, and very professional. He came out quickly to inspect a tricky roof issue, gave me a clear assessment, and even pointed me to the right type of specialist once he realized it wasn’t a roofing job. Really appreciated his honesty and how easy he was to work with - highly recommend.

Jack was absolutely incredible. He and his crew - shout-out to Javier, my new favorite foreman! - did an impeccable job of a full-replacement of the traditional two-piece Spanish barrel tile roof on my historic 100-year-old home. This included adding 3 new skylights, and coordinating around a concurrent solar installation. He is absolutely the one you are looking for if you have a higher-end property and want a high-quality, design-led result - but at an exceptionally competitive price! From the get-go, his vibe was much more forthright and much less slimy than so much of the competition out there - he wasn’t pushy, he kept it simple, and he didn’t condescend to me (a true rarity if you’re a woman - iykyk!) I solicited 12 quotes for this roofing project in total, and Jack was the one. This is NOT a salesman type who rocks up with too much cologne and perfectly coiffed hair (and is obviously never seen again once you sign the contract) - Jack is the business owner, but he is also the one who gets up onto the roof to check out progress, to help with measuring, to run inspections, do the water test at the end, and even help me hose everything off on the last day. Communication was extremely easy, and throughout the process, Jack was always down to come visit the site and have a look at something whenever I needed. He is great over text, and is happy to both send and receive photos as the work is ongoing. In addition, Jack and Javier were both happy to keep me involved as much as I wanted without ego or assumption. I am very hands-on, have some construction experience, and had a lot invested in this project - so I hovered around plenty. But where other crews might have found this an irritation, Jack’s response was simply to calmly ask if I wanted to come up onto the roof as well. Which I did! With his and Javier’s help, I was able to feel fully involved and in control without any issue throughout the entire process - I felt safe as well as included. Most importantly, he kept his word throughout the whole project. This was a complex one; two-piece tile is by far the most complicated roofing type, I was installing brand-new solar panels with a separate company and crew he needed to coordinate with, and I made things even worse by deciding halfway through the project that I wanted to add a few skylights into the mix. Jack took it all in stride, gave me a shockingly fair price for the skylight install, and promised repeatedly that it would look perfect when I was worried about how it would work with the tile. Even when I had some issues with how some of it turned out, there was no quibbling - they came back, had a look at what I pointed out, and completely agreed with me. The whole crew was back the next day to redo the parts I wasn’t happy with - because Jack was fully prepared to honor what we had originally agreed upon, even if it meant redoing work that another contractor would have insisted was fine. Not once did he ever try to pass the bill for it onto me, or coax me into letting it go as "close enough" - he promised me that it would be beautiful, and he made it happen. The integrity and commitment was truly a gift to work with. I am extremely pleased with the end result, which is beautiful everywhere you look. If you’re looking for someone honest, detail-oriented, well-organized, and above all just a real human being who wants to do the work and do it well - look no further.

I hired Jack to fix the work of another company. He was fast and easy to work with, and the project was completed in four days’ time including inspections. I’d highly recommend him to anyone looking for a new roof or repair

I called for a few quotes and Jack came to inspect the next day and the quote is very reasonable. He and his team are very professional and absolutely knew what they are doing. They are very personal and easy to communicate, especially on an insurance policy issue. I would recommend them to anyone

I highly recommend Jack. Of the five bids I received, his was the most competitive. He was very trustworthy, provided solutions and work arounds up front for potential issues and worked with us to keep the cost down. He remained engage through the entire project, was responsive and I was thrilled with the end result! Joel, Los Angeles

After searching online for a roofing company to replace my roof I finally found AAA jack the roofer Jack responded quickly and answered all my questions over the phone. The next day he came to check the roof and gave me a fair price quote. He promised to finish the project in a week and so it was. Jack and his crew started the project with making sure to cover all the plants around the house then demolish my roof in 1 day. And finish it in 4 days only. When they finished they made sure to clean up the yards and leave everything clean. He recommended on black shingles and now it upgraded my house and it looks so beautiful. I am very satisfied with the work. and highly recommend to friend and family . Thank you Jack, it was Pleasant working with you

I had several leaks in my flat roof. I was looking online for roofer to come and give me an estimate for repair. Jack responded fast. He offered me a free estimate over the phone after I find out his price is decent and he was very detailed about the problem. We met in my house for him to inspect the roof. He offered me tow options. One for repair and one for full replacement. I had to take the time and check what was best for my roof. I end up calling him again and asked him to do a full roof replacement. As he recommended. He was ready to start. The company pulled the permit and took care of all paperwork. The customer service was great!!! The job was done in just a 5 days. Super smooth and professional. I already referred my sister to do her roof with Jack. And I absolutely recommend for this company!