Ortega Brothers Roofing

Ortega Brothers Roofing in Newport News made my roof claim process really smooth from start to finish. Randall and the rest of their hardworking crew did a great job with my roof replacement. They also took care of removing and reinstalling my solar panels, making sure everything was handled carefully. The new gutters were installed today and look excellent. It’s refreshing to have a roofing company that shows up on time and does quality work, even during these hot days. I’m very happy with how everything turned out!

A neighbor in Newport News recommended a roofing company to me after another crew had stopped by offering roof inspections. I preferred going with a trusted referral, so I reached out. Randall was the person I spoke with, and he was very professional—he explained all my options and walked me through the roofing process in a way that was easy to understand. He mentioned some upgrade options, but there was never any pressure to choose more than I wanted, so I went with a standard roof installation. The roofing team handled everything, from getting our new shingle color approved by the HOA to pulling permits and working directly with the insurance adjuster. They made sure everything was covered under our policy, so the process was smooth and hassle-free. On installation day, the crew arrived promptly and worked efficiently despite the hot Newport News weather. They completed the tear-off and new roof installation quickly, and their cleanup was impressive—I only found a couple of small scraps left behind. They also made sure our skylights were properly sealed and added some extra ventilation to help with airflow, which is great for our Virginia summers. The new roof looks fantastic and the color matches our home perfectly. The front office even took care of all the paperwork with the insurance company, so all that was left for me was to pay my deductible. I would absolutely recommend this roofing company to anyone in Newport News and would gladly use them again in the future.

After buying our new house, we realized we needed a full roof replacement. We got several estimates, but this roofing team stood out for being straightforward about the work required and taking the time to explain every step of the process. They didn’t push us toward pricier materials—instead, Randall actually recommended more affordable shingles that fit our needs. The old plywood was in rough shape, but they quickly scheduled and completed the whole roof replacement within a week of our decision. Since then, we’ve been through some heavy storms with strong winds, and the roof still looks brand new. We really appreciate the honesty and quality work!

when we moved into our new home in newport news, we had a new roof installed by this company. they used top quality roofing materials and their workmanship was excellent. a few years later, a strong windstorm caused us to lose some shingles. malachi and his crew came out quickly and got the repairs done fast. everyone on the staff was very friendly and professional. another time, we noticed a small leak in the roof. the team responded quickly and found a nail that had popped up from the original installation. they fixed it right away and didn’t even charge us for the repair. that’s real customer service! i really like the convenience of paying online—it made the whole process even easier. the crew also did a great job cleaning our gutters while they were here. overall, i appreciate how fast and professional the service always is. i highly recommend them for any roofing work in newport news!

I had a fantastic experience with my roof and gutter replacement in Newport News. The team handled everything in a very professional way, making sure the whole process went smoothly. At first, my home insurance company offered a really low amount to cover my new roof, but Malachi from the roofing crew worked hard and was able to get my insurance to pay for almost the entire cost, except for my deductible. This was much more than what they first offered. Malachi kept me updated on the progress and always encouraged me to reach out if I had any questions. He really cared about making sure my roof was replaced properly and looked out for my home more than even my insurance company did. I highly recommend this roofer for anyone in Newport News needing roof or gutter services.

Our experience with Ortega Brothers Roofing was fantastic. As homeowners in Newport News, we wanted a roofing contractor who would truly meet our needs, and they did just that. They are a well-established company with a lot of experience handling all kinds of roofs. Brantley handled our project and gave us great personal attention, making sure everything was clear and easy to understand. Our house has both a traditional shingle roof and a small flat roof over the porch. Pricing was competitive with other companies, but what stood out was their expertise with flat roofs, which made us feel confident in our choice. Communication was clear, and the team showed up right on time. The entire job was finished in just one day. Neighbors noticed the crew working efficiently and with a positive attitude. When the work was done, the cleanup was thorough—there was no mess left behind. Everything promised was delivered exactly as discussed. We’re very happy with the results and highly recommend them—definitely a 5-star experience.

I reached out to Ortega Brothers Roofing for a new roof and to get gutters installed on my home in Newport News. Randall came by right on time and was very knowledgeable about all the roofing options available. He explained everything clearly, answered my questions, and wasn’t pushy at all. After getting all the details, I decided to have them handle both my roof replacement and the new gutter installation. The whole process went smoothly from start to finish. My new roof looks amazing, and the gutters are working perfectly. The crew did a thorough job cleaning up, and they were very careful with my landscaping—even though I have a lot of plants around the house, there was hardly any damage, just a few leaves here and there. I’m really happy with how everything turned out. I’d recommend this company to anyone needing roofing work, and I’ll definitely call them again if I need anything else done. Great work all around!