ServiceMaster CDR - Akron

We are pleased with the remediation of mold from our kitchen floor and cabinets. The staff was very professional and that is why we also chose ServiceMaster to help re-build our cabinets and install new floor. Too early to share our re-build experience at this time. Hoping for positive experience...

Great experience in a bad situation. Heather, Jennifer and Brian were fabulous to work with. They did a great job under difficult circumstances and made us feel a little better about the flood. Highly recommend Service Masters!!

I can’t say enough about the outstanding job ServiceMaster Restore did. From start to finish, their team was professional, responsive, and truly cared about making everything right. They arrived quickly, explained the process clearly, and worked efficiently while keeping me updated every step of the way. The quality of their work exceeded my expectations, and they went above and beyond to ensure everything was handled with care. It’s rare to find a company that combines expertise with such genuine customer service, but ServiceMaster Restore did just that. I highly recommend them to anyone in need of restoration services — they made a stressful situation so much easier to manage.

The team from service master was amazing, lead person Heather, Nate and Bryan. They went beyond the call of duty Heather even fixed a nail that was in my stack pipe that would have caused a major problem, then they cleaned after another plumber who had left a total mess after he fixed my sewer pipe that had cracked up under the cement of my basement, they packed everything neatly and was very protected of my breakables, when they were finished there wasn't a drop of water nowhere it never looked as if it had flooded, I have no idea how they finished everything in the time frame they had to work with, they were very thorough and easy to communicate with, they kept me updated step by step, they were very courteous and polite, were there on time every morning and work diligently until they were finished, I highly recommend them, they are amazing.

Heather and her team responded promptly at 3 AM to assist with a water catastrophe. Despite the chaos of my home falling apart, they managed to bring a smile to my face. This team goes beyond mere repairs; they genuinely love their work, and it shows in how they treat their customers. Navigating insurance can be challenging, but Heather was proactive, ensuring everything was approved and covered before proceeding with the demolition. I truly appreciate all that this team has done to help my family and me get back on our feet. From unpacking cabinets to coordinating our hotel stay, they were there every step of the way, making sure I understood what my insurance could cover. In a world where many companies prioritize profit over people, this team stood out by valuing my family and our well-being. Thank you for the exceptional experience! While I hope to never face a struggle like this again, I know exactly who to call if we do.

Best choice I made going with ServiceMaster. They did an amazing job. They communicated every step of the way, they were informative, prompt, neat, very professional, dependable & they went above and beyond They exceeded all expectations. The (POC) person I worked with was John & he was exceptional.

Clean up was beyond my expectations! Very detailed with out leaving any dust or debris on the floors. Very efficient and fast clean up. Workers were very polite and introduced themselves to me. They were very cautious of my belongings moving them around so they could work. The machines they brought into my home were very clean and I felt good knowing they sanitized them. Very happy with the experience would highly recommend them to family and friends.