SERVPRO of Northern Summit County

Angelica and her team did a superb job deep cleaning my home after a fireplace soot situation. They were punctual, professional, and very respectful of my home. The clean was absolutely phenomenal and they were able to return my home to the condition it was in prior to the situation. She and her team were very friendly and I absolutely trusted them in my home for the three weeks it took to clean. I would highly recommend her and her team for any deep cleaning of a home that needs to be done.

The SERVPRO crew that came to my house for a water damage clean up did an excellent job. They explained the process and were very diligent in their work. Couple of nice guys to talk to during the clean up. I would recommend SERVPRO for any clean up or restoration needs.

Outstanding service from the first phone call through the whole process! They cleaned and disinfected our garage which had been mice infested. The ladies knew exactly what they were doing and did not miss a detail. Great company and people!

Servpro showed up the day I called to help after a washer hose leak that got into my floor and walls. They were fast workers and kept me informed as they dried out my damaged areas. They also worked directly with my insurance to pay the immediate costs, and will make an estimate to restore the damaged areas. I would never use anybody else for water damage !

I can't say enough great things about this company! From the moment I called, their team was responsive, professional, and incredibly knowledgeable. We had a major water damage issue, and they arrived quickly, assessed the situation, and got to work immediately. Their attention to detail and commitment to restoring our home was beyond impressive. Not only did they mitigate the damage, but they also went above and beyond to ensure everything was dried, cleaned, and restored to perfection. The staff was friendly, communicative, and truly cared about making a stressful situation as easy as possible for us. If you ever need water damage restoration, this is the company to call! Highly recommend!

We are so happy that we contacted Servpro of Northern Summit County. Fortunately this is the first time we needed services of this type. We had flood damage and from the beginning Chad and his mitigation team were fast, respectful, efficient, and most importantly were patient with me in understanding each phase. Chad knew we would like to save our basement carpet if possible and did his best to do so even though it took more time. They cleaned our air ducts (Brandon) and cleaned our basement carpet (Michelle & Hanna) thoroughly. Unfortunately we had to have all of our wood flooring replaced in our first floor and we used Servpro for our restoration too. Laura and Michelle Allen were so helpful in guiding me through the next steps. Paul in construction operations was very helpful and responsive with all of my questions even though he is very busy. Ben and Adam (Stu and Anthony too) fixed and replaced all of our flooring in our first floor. They did an excellent job and we can honestly say it looks like it never happened. I tried to mention as many people individually because when people are friendly, courteous, and have attention to detail, they deserve to be recognized. We highly recommend Servpro of Northern Summit County!

I can't say enough positive things about our experience with Servpro's construction team. Our project was completed in the expected time frame and the final product is great. In particular, Stewart the lead on the project was awesome! Not only is he excellent at all aspects of the work, but also conscientious, a planner and very communicative (including offering advise on options as they arise during the project). For any future project we would not hesitate to use Servpro again and would request that Stewart work on it if he's available.