SERVPRO of Phoenix

This company sends a threatening pre-lien notice before they even bill you for the first time. I pay all my bills when I receive them. I find it very distasteful to receive a pre-lien notice before you are even billed. When I informed the company that I have not even been billed yet they told me that a bill will go out later in the week. This is an awful practice and I'm sure turns people who might have been happy with their services understandably to being unhappy. Why would they do this and cause hard feelings? I am very unhappy with their business practices.

Jake assistant under Logan supervision was great. Great company, they explained every step and gave me peace of mind. Definitely recommend this company

I hired ServPro to come to my house to clean the sir in my house. From the start I worked with Anthony (project manager) who came to the house and explained thoroughly the work required. Then I dealt with Jessica in the office and she went out of her to make sure that I am comfortable with the estimate they gave me and answered every question I had in a timely manner. Then when they came to the house, Anthony and David came in and conducted the work. David explained what they are going to do and made sure that I happy with the process. From the beginning to the end, those three people were fantastic to deal with and very pleasant. They were professional and knowledgably and have great interpersonal skills. I strongly recommend ServPro to any one for future work. Zuhair Bahjat

Definitely a great company and great employees to have in a time of need for their services!! We were grateful for our awesome team of guys: Cameron & Ortega under the supervision of Logan! Their professionalism, knowledge, honesty and great personalities turned our bad situation into a great experience! We feel very confident they did their jobs well and we'll have the best possible outcome... We definitely recommend this company! Day 2 of servepro service = again exceptional! Today Cameron and Derek were our demo crew and they did an amazing job! Always informative and professional and we are grateful! Thanks guys for the great service!

It has been great to work together with Chris and his team at ServPro of Phoenix remodeling my utility room. The tile flooring, paint and plumbing work all look fantastic! I highly recommend him and his team for your project needs.

The guys were very professional, respectful and did a great job and made sure the walls were dry before removing the fans. Thank you Brandon, Hiram and Ortega.

Recently had ServPro for bathroom water leak. The mitigation team consisting of Alex Chavez, Israel C, David Ortega and Steven C were excellent. Very professional and nice guys. Alex contacted me every day to tell me arrival time, work to be done that day and what to expect next. They arrived on time and it was obvious Alex enjoyed his job and was very knowledgeable and meticulous about the work being done. The replacement cabinets and toilet part has not been done yet. I'm hoping the 2nd half of this project goes as well as the mitigation part. I really appreciated Alex's leadership on this project, clear communication and concern for providing a good customer service experience.