SERVPRO of University, SE Orlando

I’m sharing my sincere appreciation for the exceptional service provided by Rey and his team, Julio and Mariana, during the recent mold remediation at my home. After discovering mold in my son's bathroom, I contacted ServPro & Rey promptly visited to assess the damage. He also brought to my attention another damaged area on the opposite wall that I had not noticed. Rey thoroughly explained the remediation process, including potential worst-case scenario and the work involved. He also clarified that his team would conduct a full evaluation upon their arrival. I particularly appreciated his honesty and how well he prepared me mentally for the process. Julio and Mariana were fantastic! They were professional, courteous, attentive to my concerns, and kept me informed throughout the job. Thankfully, the damage was not as extensive as the worst-case scenario. From his first visit, I sensed Rey was a trustworthy person, which was very important to me. I am incredibly grateful to Team Rey for their high level of service and for putting my mind at ease. I would definitely use ServPro in the future & highly recommend them! - Stephanie S.

Our experience with SERVPRO of University, SE Orlando was outstanding. Following Hurricane Milton, their team provided rapid response and expert-level flood damage cleanup for Broadway UMC. Their technicians were incredibly professional and had our fellowship hall back in working order within days. If your home or business needs water removal, structural drying, or emergency storm restoration services near UCF or Southeast Orlando, I highly recommend calling them. They’re skilled, dependable, and deliver excellent value.

I highly recommend Ryan Richardson with Servpro. Not only was he knowledgeable and clear with his answers, he was honest and reassuring. I had consulted two other remediation companies, and I found either credible. Ryan could have sold me something, but he was more interested in the truth and my peace of mind.

Wow! SO impressed with what great service and people that ServPro offers! Our house was a demolition site(from an internal water leak) they appeared within the hour and handled ever issue we had. Mariana and Smith were outstanding. Thank you so much guys!

We’re so grateful to Servpro for their quick response and outstanding support at Broadway UMC. After Hurricanes Helene and Milton, they helped with the cleanup and had everything cleaned and dried in just a few days. Their team made a stressful situation much easier for the staff at Broadway!

Servpro has been great! They responded immediately to my urgent situation. Rey came within two hours of my call and then sent a team within two hours. Smith, Enrique, Magaly and Mariana were all great. Everyone had been professional and made a stressful situation the best it could be. Rey communicated with me throughout the project. Mariana gave me a thorough explanation each time she came. Elias came to gather the equipment and was very professional as well! I would highly recommend Servpro to anyone!

Smith and Mariana did an excellent mitigation job. His dedication and commitment were noticeable in every detail. It was a professional, responsible and very well executed job.