DryGuys Restoration

I have unfortunately needed water extraction services 3 times in the last month. However this time I called Dryguys. The level of workmanship and customer service was exceptional. The work performed exceeded our expectations. If you need service I highly recommend DryGuys Restoration.

if i could give zero stars, i would! this company was so rude & unprofessional after taking MY MONEY! Arlene is unbearable to talk to! no amount of self control once she has lied and been called out, she needs to take anger management classes! Sal stopped answering the phone, after coming out to my home, performing a mold inspection test, being paid, yet never sending my results after several days that have turned into weeks and it’s horrible customer service! OMG I will never work with this company again and if you are a person who likes to handle business properly, you would skip working with them also! I asked for my results to be sent at least 6 times and have yet to receive anything! l honestly don’t believe they plan on sending it at all, but if i have to ride to Columbia in order to receive any actual help, i’m willing to bet Arlene will blow a fuse and blame everyone except her own actions and it’s sad. I will pray for them

DryGuys Restoration responded to my call in regards to flooding in my home on the same day during a weekend. Mr. Sal and his crew made sure my home was taken care of and informed me on things I did not know through out the process. The replacement of my floors and walls were beautifully done. Thank you again DryGuys Restoration!

First things first…If you want the best men for the job, and want professional, well trained men who take pride in their work l, (Not 18 year old kids out of highschool) look no further. I researched every restoration company for quarterly employee saftey training, B.B.B complaints and positive comments, accident reports, and reviews good and bad. There was only one company that stood out from the rest…and that was Dry Guys. I usually do no leave reviews, but Sal and Bill went above the beyond once I explained my health and landlord mistreatment and refusal to pay for any testing or remediation. I’m allergic to mold, have a low immune system, and have been deathly ill for the past year. I had to initially clean up all of the mold myself. I was just diagnosed with invasive aspergillus (there is no recovery for me) and these guys bent over backwards x10 to help me. I honestly feel like they are family. I don’t know how else to put it. I am a 3rd generation union boilermaker, and normally work 120 days straight 12 hours a day with no days off in oil refinery shutdowns, so I know hard workers and men who take pride in their work and training when I see them. Sal and Bill actually spent their own time explaining to me how I was being mistreated legally by the land lord and physically by the mold infestation in my apartment. They are so knowledge they could be attorneys. That right there is unheard of these days. A lot of companies claim to take pride in their work, but when you ask a question about a task being performed, you only get a yes or no answer. Dry Guys actually break the work to be performed down so you understand it. Whether you are an elderly woman with no knowledge of remediation, or a retired professional, you have no worries because your safety is their number one goal. certain things are is they main priority. Thanks again Sal and Bill, I will always be grateful. Thank you. God Bless -Jeremy Greiner

Worst experience of my life hiring this company. They did terrible work and took 8 months to fix the leak in my roof. My roof looks terrible and the patch job they did on my ceiling looks bad as well. They ruined my brand new hardwood floors by letting water constantly run on them. Please do not hire them for any work to your house. They do terrible work and scam you out of thousands. They got over 25k from us and the work does not show.

In the aftermath of Hurricane Helene, it has been incredibly difficult to find a reliable remediation service. I contacted DryGuys Restoration for an estimate after being told that it would be a week or so out from almost all other companies in the area. Not only were they kind and respectful, but were able to work with me and had an appointment set for the very next day. Sal and Arlene are honest, hardworking individuals and I would highly recommend DryGuys Restoration to anyone looking for remediation services. Edit: Quentin and Tim came out and for carpet cleaning services, and were both very respectful and hardworking. Will continue to recommend DryGuys services!

Had an issue after the storm came thru with my car. Sal and his team were responsive and helped me work out a solution. He was very timely and kept me updated through the whole process. Thanks for getting it done quick and taking extra care in making sure it was done right. Highly recommend their service.