SERVPRO of North Durham

They came out first thing Monday morning after my basement flooded on Sunday night during the heavy raiin inJuly. They removed carpet, cut out the sheetrock and used huge fans to dry everything. Michael and Jose were in charge of the restoration. They and their team did an excellent job and were great to work with. They repaired sheetrock, painted everything and installed a new floor. They were very responsive to any concerns I had. I am very pleased.

Very professional and mannerly group of people. Frankie is without a doubt one of the hardest working, well mannered and kind young men I've met in a very long time. Keep that kid!

I had a wonderful experience with serv pro..all of the supervisors were helpful and available. The workers for contents and demolition were kind hard working people who were all sensitive to the loss I was experiencing. My overall experience was wonderful

My wife is deaf and the crew in which Ken, Caleb are in treated her with respect trying there best to communicate which is admirable. They explained I interpreted everything. Did a great job. Oh the fans did not bother her at all.

I highly recommend Servpro. We had extensive damage to our home when a tree crashed through the roof during a windstorm.Their debris removal team did an excellent job led by Ken. I have the highest praise for the contents team led by Patricia Valenzuela. She was an excellent communicator, friendly, knowledgeable, and went above and beyond to organize, answer questions, and get the job done efficiently. The team of women she led worked well as a team. Patricia kept me informed as to their arrival every day and She frequently checked with me when needed about various items and did a thorough inventory. She worked with me to locate some valuable items to ensure reimbursement. She was great with our dog as well. We were grateful to have her and her team during a very difficult time.

WOW! I contacted Servpro regarding an overflowing toilet at 3:00 p.m. Randy & Caleb arrived at my house within an hour and a half. To say their communication was on point is an understatement. Both men called and provided their ETA, walked me through each step of the process, were extremely polite and worked diligently for six hours to get our mitigation underway. These men are top notch in service, quality of work and professionalism. Thank you both for making a less than desirable situation smooth and painless! You are the best!

Randy Baisden,Tyler Hester and Joel Barnes came to our home several days in a row and have been beyond excellent. They have answered every question very professionally and have gone above and beyond to help us with everything. They are excellent at what they do and have sold me on recommending Servpro. All three men are representing and serving your company with the highest level of customer service.