SERVPRO of Elk Grove

I was devastated when I realized that a failed water connection in the bathroom had been quietly destroying my home. It wasn’t until I moved a heavy wooden chair that I saw the marshy conditions soaking through the carpet. SERVPRO was quick to respond and remove all the mold and wet from my home. They covered my floors with protective liners and hung plastic drapes to protect the rest of the house while they diligently worked. And to top it off, the final bill for the remediation process came in under the max for my insurance coverage — meaning I had zero out of pocket expense for that process. I am so thankful for their thorough work and happily recommend their services to literally everyone.

We had Dane and Jessie from Servpro come and take care of treating our home. For mold and moisture damage. They had to remove flooring and padding and baseboards and treated all areas. They dehumidifier family room and kitchen. Very professional and courteous. Did a good job.

The DelToro Family was very satisfied Excellent teamwork great experience and packaging was very organized packout was very efficient.

Brandon at ServePro did a great inspection in our bathroom. Showed me how the devices worked and where there were elevated areas that we should keep an eye on. Thankfully no drastic demos need to take place in the bathroom but I am grateful for ServePro coming out and giving us peace of mind in our home.

Servpro of Elk Grove gave me stellar professional service. They have top notch, seasoned workers on their team who: kept me informed with good communication, showed up on time, and did quality work throughout the process. My experience with all of them could not be better. Brandon, the production manager, stood out as a highly experienced professional. From day one, he did extensive and detailed documentation for my home insurance claim, and made himself available for any questions the agent might have regarding the house issues. Brandon kept me in the loop as to what needed to be done, and gave me plenty of time to ask questions or voice any concerns. His honest and detailed guidance was ever so appreciated. Our house had issues that were complicated. I wouldn't have known where to start, but Brandon quickly & seamlessly organized good companies to come & augment part of the work. When it became clear that, because of the age of our house, environmental testing for lead & asbestos needed to be done, he quickly arranged for it. Then when testing showed asbestos in the sheetrock, Brandon called a very good hazmat company that was able to shore up and save the kitchen counter as they removed the kitchen cabs to get to the sheetrock at the back. Once the area was cleared, so drying and mold remediation could proceed, Brandon’s vast experience came to the forefront again. He supported and counseled me with how to deal with problems that had been left covered up in the past. Brandon and Survpro went above and beyond what was expected to be sure the problem was thoroughly resolved. I am so grateful to have had the work done right. In my view, Servpro is the best of the best!

I had Servpro clean and restore my carpets, floors, and walls, and the team—Luis, Terron, and Edgar—did an outstanding job! They were professional, efficient, and made everything look like new. Highly recommend their services!

This Elk Grove team is 100/10. They helped us out same day. They were at our property within 30 mins! Everyone from the person who answered the phone was wonderful! Dane, Brandon and Edmond did a fantastic job! Dan bent over backwards to make sure we were taken care of! We super appreciate this team!