Flood Masters, LLC

Flood Masters recently helped us out with kitchen damage due to a dishwasher leak. They started and completed the work quickly, and the final price matched the estimate. Their work was also very well done. We have old cabinets that are no longer made, and Flood Masters was able to use the veneers of our old cabinets so the new cabinets effectively match the old ones. I highly recommend them.

Floodmasters installed a complete kitchen — cabinet, appliances, flooring and lighting — for me. They did a meticulous job and the work was of very high quality. They navigated a number of unique challenges such as getting a large fridge into my narrow row home with no direct street access. We lived at home during the renovation and they contained dust from the rest of the house — something that was a very high priority for me. The team was very pleasant and the boss/owner, Gustavo, communicated well. I wouldn’t hesitate to use them in the future or recommend them.

We have lived in our house for 35 years and had done minimal renovations. We finally decided it was time and used The Flood Masters. They did an excellent job. Gustavo, the owner, listens to your ideas, needs and wants and will make reasonable recommendations. He was very in tune with our ideas and offered some of his own suggestions as to what would work/look best, which we usually took. Our decisions/selections went through 5 people before getting to Gustavo and if he didn't think something would look good/work he said so. There weren't many things he didn't agree with or like but when he spoke up we listened and went back to the drawing board. When seeing the finished product, we were always glad we listened to his recommendation and opinion and had changed our minds! His crew are all extremely nice and we felt comfortable leaving them to work if we weren't home. They were very respectful of our house. The first phase of the renovations lasted 2.5 months and on the last day it was sad to see the crew go, they had become like part of the family! We remodeled the entire house and absolutely love it! In only one instance of the entire project (we had a phase I and II) was there a miscommunication of what was desired and when we realized this Gustavo immediately fixed it without a problem. Some parts he out sourced, like refinishing the wood floors and custom making a glass door for the odd size shower. All of the people he out sourced to love working with him. One guy said he liked working with Gustavo because if there was something the homeowner changed their mind about upon seeing the finished product, Gustavo would make the necessary changes. He said most contractors would not "redo" something once finished, even if the homeowner did not like it! Overall, the remodeling was a pleasant and exciting experience. I would definitely recommend Gustavo and his crew for your remodel!

We had a pipe freeze during the cold winter storm a few years back that resulted in the pipes in our laundry room to burst. Our entire basement was flooded so we called the best in the area to come help out. They did such a great job replacing out theatre room and basement finishes that we contracted them out to remod el our main level the following year!

Gus and his team were excellent. They renovated our basement and showed up every day on time and completed the project in less time than predicted. We could not be more happy with the quality of their work, which was priced very reasonably. Gus has great taste and provides helpful options when picking out light fixtures, finishes, paint colors, etc. He asked us in advance for ideas of our style and all of his suggestions were spot on - we could not be more grateful to have a beautiful, functional space to host guests and relax and recommend them to all our neighbors! We will be calling Flood Masters for future work. HIGHLY RECOMMEND!

Our rental property caught fire over the summer and we had no idea what steps needed to be taken to get the house back in living condition. We got a referral to call Gus at Flood Masters and he took care of us and everything throughout the entire process.

My laundry sink had a slow leak and I never noticed. One day I went into the guest room and saw the wood floor was all buckled and I didn’t know what was going on. The Flood Masters were recommended to me by a friend, and quickly came to inspect my problem. Gus was literally a life saver!! He found a bunch of water damage in the wood flooring, walls, trim, and cabinets. He worked directly with my insurance company, and I didn’t have to lift a finger. They got the place dried up quickly, and had my basement renovated and looking better than new! Everything was done professionally, and efficiently. I have hired them to do additional remodeling work in my home, because I know the work always exceeds my expectations. And that’s difficult to do! I recommend The Flood Masters to all of my neighbors, friends and family, and they always rave about Gus and his team.