SERVPRO of Southwest Irving

WOW!! What a team. From the moment I called and spoke with Trish. Whom sent me straight to the operations manager, Joe. We were handled with speed and professionalism. Joe sent out 2 service men by the names of Vincente and Arqui. Was followed up daily by Bailey. Brandon also was a huge help in the success of getting ALL the water up drop a toilet that had overflowed for many hours. A HUGE high five from your Team of excellence. We were thrilled with knowledge and expertise you all shared with us on this disaster. Thank you so much, Robin Dotson

Servpro in SW Irving really went above and beyond for us! A tenant moved out and trashed the property, leaving us with a house full of junk, a fridge and pantry full of rotten and spoiled food, dirty dishes, trash everywhere, and the worst roach infestation I have ever seen. It was so disgusting! The team at Servpro jumped in quickly and spend three hard days mucking out the house, and when they left, the place was spotless. At one point, they had to call in their hazmat specialist to remediate a particular area, and it was included in the price. It took an overflowing construction dumpster to clear out the house, that's how much junk these tenants left us with. The Servpro staff were friendly and easy to work with. They showed up on time every day and stayed until the job was complete. They were not the cheapest place we called, but by far they have the best and most complete service. I would definitely use them again should the need arise.

recently had the unfortunate experience of water damage in our home due to an accidental bathtub overflow—just days before our buyer’s home inspection during a real estate transaction. It was an incredibly stressful situation, especially given the tight timeline and the financial pressure we were already under. ServPro was the calm in the storm. From the moment they arrived, their team was professional, prompt, and reassuring. They assessed the damage thoroughly and immediately began mitigation efforts. Every technician was courteous, communicative, and respectful of our home, and it was clear they knew exactly what they were doing. They worked quickly and efficiently, drying out the affected areas, removing damaged materials, and restoring everything to its original condition—all within the time window we needed to stay on track for closing. The work was done to a high standard and with full transparency. What impressed me most was how ServPro took a high-stress situation and made it manageable. They didn’t just fix the damage—they gave us peace of mind during a critical moment. I’m incredibly grateful for their responsiveness and professionalism, and I would recommend ServPro without hesitation to anyone facing water damage or in need of restoration services.

Me and my wife are really happy with everyone that helped us out during a frozen pipe exploded in our bathroom. They were kind, efficient, respectful and even worked with my insurance to get everything back to normal! THANK YOU SERVPRO OF SOUTHWEST IRVING!

I was already asleep when my mom woke me up and told me she heard a loud noise inside the house, I went to the garage, and my car was on fire. She called 911, and the firefighters came 15 min after, but most of the house got burned, and the roof fell. SERVPRO of Southwest Irving came within 30 min, and it didn't matter; it was almost 11 pm. They assured me they would secure the space until their workers came the next day. They had to wait until 3 am after the firefighter's inspection to board up the garage, and in the morning, they were there by 9 am. They were comprehensive and very empathic.

Excellent work and very professional, very friendly staff, they made me a mold remediation and they had to do a demolition, I had never seen a cleaner job they were very kind and professional excellent work 100% I recommend them I would definitely work with them again!

Want to give a warm review to Andres and the team at SERVPRO SW Irving for their exceptional service post-storm. Their quick response and efficient repair of our roof leak were second to none. A big thank you for the professionalism and kindness shown by the crew. Highly recommended!