911 Experts

Rick was great! We had a pipe break and did damage to two rooms. I called, said was transparent that he was finishing another job and set expectations on when he would arrive. He immediately started taking moisture readings, pictures and then pulled out all the carpet, pad, insulation, baseboards. He had all the equipment to dry and dehumidify the spaces. He left at 1:30 am and left all the equipment running for the weekend. When he came back, he took more moisture readings and even recommended leaving the half bath running for another day. He is great to communicate with and gave a lot of good recommendations on what I needed to do. I hope I never need his services again for my own sake, but if I do, I would only trust Rick to handle the job.

Rick and his amazing crew were incredible from the beginning. He’s been honest and helpful starting from the moment I contacted them. My fiancé was out of town when the flood happened, and as a new, first time homeowner, he helped me understand the steps and explained the process. They reassured me they would take care of me and the house, and they most certainly did. I hope I don’t have to call them for their services again, but I most certainly will if another flood happens and definitely recommend them to everyone.

Rick and his staff were amazing. They came to our home after hours and took care of an emergency water damage cleanup. They were so incredibly thorough and professional. They explained everything they were doing and why. They handled the cleanup, restoration and worked with the insurance company. I highly recommend them. They truly made a horrible situation into a pleasant experience. I cannot thank them enough!!! They were even able to work around our schedule.

I cannot express how amazing Rick and this company truly is. When I contacted him for help regarding an unfortunate water damage issue in our basement, he was at my house as quickly as possible. He assessed the damage, walked us through what he would be doing to get the water/moisture out of our basement, spray for mold and rebuild! Rick called in to check on us daily to make sure everything was drying as it should. I highly recommend Rick and this company - true professionals who not only do fantastic work, but make their clients feel like family!

Our city sewer had a problem that was uncovered during a recent storm and unfortunately resulted in sewers backing up into many basements on our street. We called 911 and Rick was onsite almost immediately and started the clean up. He worked though the night and by early AM we were cleaned up and somewhat dry again. After 72 hours of his equipment running, we were nice and dry, clean, and sanitized. He stopped back every 48 hours to check the moisture in our drywall, baseboard, etc. In the end we avoided major repairs to walls and structure, I truly believe this was due to 911's quick response and thoroughness. Some of our neighbors are still drying out while we are already moving forward with other repairs and moving back in. Rick is very professional and extremely knowledgeable, took the time to explain every step and process along the way.

911 Water Damage Experts of Ohio did a fantastic job helping to deal with water damage at our house. Rick was super helpful and easy to work with. He explained every step of the process thoroughly and his team did the clean up work very professionally. Came out quickly and did the job right away. Rick clearly knows his craft and has a lot of experience to share. I highly highly recommend their services to anyone in need dealing with water damage. Would definitely hire them again.

Rick and his team were absolutely phenomenal! My business had a sprinkler pipe rupture on a Sunday afternoon. Rick and his team got our phone call because of his previous reviews, and they lived up to their reputation. Within a few short hours they were in remedying our problems. This professional team were working into the wee hours of the morning getting us taken care of so we could reopen on Monday. They absolutely took care of us from beginning to end with no hassles, problems, or any unexpected charges or fees. This is the ONLY company you should call when you have any restoration issues! Thanks again Rick!