SERVPRO of East Phoenix

Brandon and Sean arrived promptly and got to work drying up and tearing out a second floor ceiling from a third floor toilet leak. They took great care in covering my belongings so they weren’t affected, sealing off the door, and isolating the mess from insulation, etc. They also did a great job cleaning up afterward. Service pro had them out within an hour of my call. It put my mind at ease during a very stressful moment for a homeowner. Thanks, Guys!

Servpro was great while the work was being done in my home due to storm damage and flooding. Everyone that they sent out was wonderful. They all took the time to explain everything to me each step of the way. The technicians always communicated well with me and we're really just great human beings to deal with overall. I would definitely say that Servpro is a great company for all of your flood clean up needs.

Servpro is TRASH! They came out on 11/24 to inspect and guaranteed my estimate would be to me that afternoon. I called back on Wednesday and they guaranteed my estimate would be back that afternoon. It’s now Saturday and I have no estimate but they were quick to charge me the $175 inspection fee. At my visit they also told me it could be remediated that week and I don’t yet even have my estimate. I demand my $175 is refunded, lip service and no follow through.

Logan, Justin, and David were fantastic! They were super nice, very friendly, and took the time to explain everything clearly. They walked me through the next steps, answered all my questions, and did an excellent job from start to finish. Very professional and I highly recommend their service!

I was born and raised in Phoenix, Arizona and I am always grateful to find great businesses that provide great service. There was a fire next-door to our apartment and the smoke damage caused us to have to move and we decided that Servpro would be the best option for Restoration. I had rental insurance, but my roommates did not. Very grateful to Servpro to work with myself and my roommates to provide great service, understanding, patience, and the fairness when it came to my roommates billing. They were very caring and worked with us to make a fair payment option considering my roommate did not have rental insurance. They did a great job during the whole process and their employees were absolutely fantastic. Thank you to all the employees that were part of the whole Restoration pack in and pack out process. Thank you so much to Frances and Staff and the restoration team, Lee, Damien, Rachel, Jasmine, Sandra, and Carisa. Understanding the process now when it comes to restoration of property, I would definitely use Servpro again in the future if an unfortunate situation came up where we needed a restoration company, because their professionalism, empathy, patience, and fairness was extremely appreciated. Thank you again.

I saw that a neighbor had hired Servpro to come help them after a recent monsoon storm that was pretty brutal. I thought that I had gotten the large amount of water that was pushed through doors & windows of my two story home that had frames that had become bad with time, but I wanted to make sure that I had truly gotten my floors, ceiling & walls dry, so I called Servpro too. They came & did a careful & complete inspection & come to find out, my two story condominium was still very wet where I couldn't see it! (Inside the walls, under the hardwood floors & inside the first floor ceiling.) Unbeknownst to me, mold was already present!! Brandon took out what needed to be removed & set up fans to dry all of the areas that needed it & also fans to purify the air inside my home for my kitty, Poindexter, & myself. I am very grateful to both Brandon & Israel, who came later, who are with Servpro, that came to help me in this mess! They both were very understanding & kind to me about the fact that I needed to ask LOTS of questions about what was going on & what needed to be done. I am extremely grateful that I called, got the help I needed & that the work done was very professional & both Brandon & Israel shared their knowledge with me so I could understand every bit of work they were doing in my home!!!!

I used serve pro for a water leak i had, and went through insurance. Serve pro was prompt at calling for emergency services — Frances and Logan were great at communicating the process and getting everything scheduled for demo. Derek and Alex had been coming by to check the fans and dehumidifier, they were very professional and kind. They both did the demo in my house and were great. They were thorough and cleaned up everything before they left. would recommend serve pro to anyone.