SERVPRO of Suffolk/Smithfield/Franklin

After a sewer pipe burst, these guys came in. They took out the lower kitchen cupboards and appliances and the flooring in three rooms. They packed up the salvageable belongings, installed new flooring, baseboards, and toe moldings, and repainted. They took care to choose flooring and bathroom furnishings in keeping with our 1930 home, even replicating the plaster designs. They were hard-working, friendly, and communucative. We hope never to need them again - but they did an amazing job.

We had water damage in our home and needed extensive work done. Servpro was easy to work with and did a great job on all the repairs.

Shout out to SERVPRO of Suffolk/Smithfield/Franklin. This morning we found significant water damage in our office. We made the call to SERVPRO and their technicians arrived very-very quick. Their team of professionals handled the situation and eased our anxiety to the damage that laid before us. If you want an excellent response and peace of mind during a traumatic experience, contact SERVPRO Suffolk/Smithfield/Franklin.

I sadly had my water heater leak and water was everywhere, Servpro came out specifically Chris and Kamryn and they did an excellent job, and very helpful walking us through everything

Wasn't what I thought...they used a whip hose in in my flex duct...said my duct was soft..didn't take the grills of till I said something.. came up the stairs with hose and ladder at the same time not worried about banging my walls. Was not at all impressed. One vent slid back in the knee wall...fixed myself

Every time I have dealt with SERVPRO in Suffolk, they have been extremely responsive, professional and efficient. When we had a water leak in our house 2 years ago, they were there in 30mins and had all the water removed, fans running within an hour. Recently, my Mother had mold growing mysteriously in her closet, and upon inspection, Justin Shomaker (Manager with SERVPRO) noticed and measured high humidity in the house but no water damage or leak. He made a small correction on her thermostat which began to correct the humidity problem immediately. Not only did he refuse I pay him for a service call but he scheduled another technician to return this week for a free follow-up to make sure the small correction worked. Highly recommended.

This company was very professional. The project went smoothly and was well- managed with no issues to delay progress. The entire staff was friendly, respectful and worked hard. Justin and Shane are very good managers of their teams and the project as a whole! We were happy an unpleasant and inconvenient project was run so well making the completion of work much easier to handle. The contractor JAC Inc. that did some of the project on behalf of ServPro did a fine job and their team was very friendly, hard-working and always on time. The moving company 1-800- Packouts did a great job also! Thank you so much for your professionalism and organization to complete our project!