PuroClean Corporate Headquarters

I would give zero stars if possible. PuroClean completely failed to follow proper mitigation protocols when organic growth was present in our home. Instead of addressing it correctly, they placed air movers on the affected areas, which caused the growth to spread throughout the house. Because of their negligence, we are now facing over $20,000 in additional mitigation costs, have been forced to relocate for three months, and the health of everyone in the home has been severely impacted. On top of that, they did not properly document the damages or the reconstruction needed to restore our home to pre-incident condition. Their lack of professionalism and disregard for industry standards has caused us financial, physical, and emotional hardship. I would strongly caution anyone considering using this company. The picture associated is what it looked like prior to them arriving.

I’m very excited and grateful to be part of this incredible group and to have participated in the training with PuroClean. Thank you, Carlos, for your dedication and commitment to keeping us informed and empowered. Your guidance to anticipate any property damage protocol truly makes a difference!

Great tour of their facility which boasts all levels of hazards and conditions their team has to come and help fix. It looks like a business that’s well postured to help.

I see a ton of great reviews and was hopeful this company could assist me with my father’s home. They completed the inspection and have gone no contact since then. It’s been almost 10 days and nothing. I’ve called and texted via WhatsApp and it’s just complete radio silence. No report on their findings, no recommendations or even a message to let me know they’re working on it… very disappointing.

Very professional organization with extreme attention to detail in all their work. The training, certification preparation, and local community relationships are all extremely high level and the best in the industry. They have top notch instructors and their service to all those that they serve is top-notch.

I had a fire in June. PuroClean came in to take care of my personal items. Although I lost a lot there were things that were restored I didn't expect. The team was very pleasant and caring. They worked really hard and were very compassionate. I HIGHLY recommend this company. Thank you very much PuroClean.

They made more work at the end then we could take on. They did not follow the estimate and never cleaned and sprayed the whole basement. And left it looking like the pics I added after he did no call no shows for 4 days now. He only sprayed one area with a spray bottle. Guy comes with just him and his daughter. I had to help personally because the weight the garbage that needed to be removed. He were told there would be a crew and him and a young girl came with a work van no big truck for garbage like they said. We got charged and they tried to cash both checks as they were done with they never scrubbed the walls and there is mold everywhere look at the pics. This is the what Jason left us wiTh and we have our while upper part of the house filled with stuff from the basement and that ruined our whole Xmas as we could not have it here. I am so dissapointed and my 81 year old grandma is stressed so much over this as well.