SERVPRO of South Tampa, Channelside

Great job! Jay and team at Servpro did fantastic work, answered all my questions and concerns over the past year. Were timely on correspondence and communication with the board President was good as well. The Gulf Harbors Condos as a whole are so far ahead of other complexes in the neighborhood in flood restoration from hurricane Helene. Job well done. I really do feel fortunate to have Servpro help me get back to "Normal" again.

A huge thank you to Servpro for helping us restore not just our home, but our lives after the hurricane. Jeremy's team, Eric, Jay and Rose's professionalism and hard work brought peace and hope back into a very stressful time.

I am so grateful and appreciative for Jay the manager at Serve Pro in west pasco county. I had called/emailed serve pro several times to have someone check my electric and no one would respond or get back to me for 3 days. I ended up speaking with Jay and he had my issue taken care of same day. He was very informative and had great customer service skills. I wish everyone at Serve Pro was like Jay. Give him a raise!!!!

The SERVPRO staff did an exemplary job on the remediation of our condo after Hurricane Helene left us flooded and homeless. Jay, Rose and Erik were always kind and wonderful to work with as we put our home and our lives back together. I also met Jeremy the day after Helene and he was extremely kind and assured me that our home would be beautiful once again. Thank you SERVPRO for taking on the daunting job of our very large property restoration, and always doing your best.

My initial experience started off somewhat good as they did the water removal. But then, Slow to remove all which accounted for black mold development. It seems they subcontract all their labor. Picking out replacement flooring took way too long. I had to hound to even get them to finally get quotes. Overly priced and under delivered. The final cleaning took over 5 revisits to clean excess glue. When finally completed they still have not given me an itemized listing of what constitutes my final higher bill. Its as though they inflate the cost for insurance. I would never recommend this company. Rather than answer my questions they submitted final to a collection agency. Horrible company.

I am writing this to brag on one of your employees. Jay has and is amazing. After you speak to Jay and show him the problem you know it is going to be taken care of in a timely basis. He is always here when he says he will be. He always "checks in" if he is not doing the work. He still oversees the work being done. I trust him completely. He is always friendly, efficient and respectful in dealing with our issues. You can tell he cares about doing a good job and wants to help people get back in their condos.

Our experience with Servpro and Jay specifically was great, he was knowledgeable, very attentive and listened to our concerns, we think the world of him, he was a godsend, he always followed through and was always there. Plus he is easy on the eyes and is always smiling. Servpro is fortunate to have him, you can tell he enjoys his job. Jay goes above and beyond.