Water Damage DMV

Our basement flooded at 4 in the morning. We called Water Damage DMV, and they were out within a couple of hours. They were not the first company we called, but after not hearing back from the first company when they said they would call, we looked elsewhere. The owner of Water Damage DMV personally answered the phone early in the morning. This impressed my husband. Carlos came out and did a fantastic job getting our basement cleaned up. He made sure everything was checked out and all areas taken care of. He was always punctual, professional and communicated with us daily. The most impressive thing he did in my opinion was when everything was done and dried up, he made sure the basement was cleaned up and straightened up. This even though the next crew in would just mess up everything again. Professionalism to the highest degree. We have been very impressed with the service of this company.

I recently had my basement flood and Carlos did an amazing job working hard to dry everything out and helped me through the process with dealing with the insurance company. Carlos had a great attitude with get it done mentality. I really appreciate everything they did to make sure I was taken care of.

When my mom’s house suffered major water damage after a pipe burst, they came to the rescue. From start to finish, they were professional, efficient, and incredibly thorough. Carlos went above and beyond to make a stressful situation easier for us. They explained every step of the process and answered all our questions. I highly recommend them!

I recently had a pipe in a bathroom flood that bathroom and the adjoining bedroom. I called Water Damage DMV and they came to the rescue right away. Carlos Escobar immediately got to work and did a great job removing the soaked heavy carpet, opened walls where necessary and set up the dehumidifier and fans. He came back over the next three days to check on progress. Throughout the process he kindly reassured me and informed me of what was being done and what was next. He went above and beyond to make a stressful situation a little better! I recommended him and his company to my insurance company. Thanks so much! I’m a happy customer.

Carlos has been a great help to us when we had a flood in our apartment. our apartment flooded twice and when I called him and he was at our apartment within hours. I appreciate his response time, his great service, and great communication. Would recommend.

We recently had a water heater burst in the unit above us, flooding our organization over a weekend. I made it clear from the start that we only had a 10 day window for demolition and repairs and the company sprung into action, completing it in 9 days. As a former hotelier, I have dealt with many companies that do this work and I’ve never seen a harder working, more competent group of men. Carlos did the demolition with precision and Jayme and his crew replaced and painted with the same professionalism. They returned the proper as good as new on time. They were a pleasure to deal with. 6 stars ⭐️

Very professional and communicative. Never had to worry if the work was getting done. They ensured the room was clean when they were done. Great company.